Short answer: No. With Canny, your users can give feedback with their existing user accounts.

We require the user's name and email for them to give feedback (post, vote, or comment). Otherwise, you wouldn't know who they are or be able to follow up with them.

We strongly believe your feedback is much more useful when you know who it's coming from.

There are 2 ways you can do this:

  1. Have your users sign up for an account
  2. You pass us your customers' information using Canny Identify (see step 2)

If you go with approach #2, your users don't have to sign in themselves. You'll be able to tie every piece of feedback to a user in your system.

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