# Canny Help Center

> Help center for Canny

## Getting started on Canny

- [Canny 101](http://help.canny.io/en/articles/3816826-canny-101.md): Canny's basic concepts and terminology — Start Here! 🚀
- [Managing users and companies](http://help.canny.io/en/articles/15533379-managing-users-and-companies.md): Create users and companies, and link or unlink user-company memberships from the Users & Companies tab.
- [Getting user and company data into Canny](http://help.canny.io/en/articles/15880782-getting-user-and-company-data-into-canny.md): The different ways to get user and company information into Canny: Canny SDK + Identify, CRM sync, Segment, the API, and automatic profiles from feedback sources.
- [Company teams](http://help.canny.io/en/articles/16054343-company-teams.md): Group your workspace's admins into teams and manage them from a single settings page.
- [How to leave feedback using Canny](http://help.canny.io/en/articles/5142087-how-to-leave-feedback-using-canny.md): An introduction for Canny end-users!
- [Unlocking the Free plan](http://help.canny.io/en/articles/8325109-unlocking-the-free-plan.md): How to unlock Canny's free plan and why it benefits you
- [Managing tracked users](http://help.canny.io/en/articles/12953768-managing-tracked-users.md): How and why to manage your tracked user numbers via the User Page
- [Getting feedback into Canny from tools without a native integration](http://help.canny.io/en/articles/15878435-getting-feedback-into-canny-from-tools-without-a-native-integration.md): All the ways to connect Canny to a custom app or a tool we don't natively integrate with — SDK embed, Identify, Zapier, the API, MCP, browser extension, and CSV import.
- [Installing Canny](http://help.canny.io/en/articles/1625730-installing-canny.md): Get Canny set up on your website so you can start collecting feedback
- [Choosing the right board access: Public, Private, or Custom](http://help.canny.io/en/articles/3831745-choosing-the-right-board-access-public-private-or-custom.md): Which access settings make sense for your Canny feedback boards
- [Admin roles](http://help.canny.io/en/articles/3847317-admin-roles.md): Assigning Canny teammates different roles with dedicated permissions
- [Importing feedback](http://help.canny.io/en/articles/3635951-importing-feedback.md): Create posts in your Canny boards in bulk with a spreadsheet or via the API
- [Installing Canny Identify](http://help.canny.io/en/articles/1626097-installing-canny-identify.md): Allow your users to use their existing accounts to give feedback
- [Secure Identify for Canny Identify](http://help.canny.io/en/articles/10036470-secure-identify-for-canny-identify.md): Canny's Secure Identify setting enhances security by preventing user impersonation through a hash requirement
- [Adding teammates](http://help.canny.io/en/articles/467017-adding-teammates.md): How to invite your fellow admins to manage feedback in Canny
- [Setting your branding](http://help.canny.io/en/articles/1627404-setting-your-branding.md): Customize Canny to align with your brand colors and imagery
- [Setting your personal preferences](http://help.canny.io/en/articles/12769224-setting-your-personal-preferences.md): Customize your Canny admin experience to help you do your best work
- [The "create post" form](http://help.canny.io/en/articles/5754243-the-create-post-form.md): Maximize the feedback you get with a little guidance for your users
- [Adding a Workspace](http://help.canny.io/en/articles/3889195-adding-a-workspace.md): Manage feedback for more than one product/project/company via Canny
- [The Canny widget](http://help.canny.io/en/articles/1058407-the-canny-widget.md): Embedding Canny directly into your website or mobile app
- [Language translations](http://help.canny.io/en/articles/9091829-language-translations.md): Using Canny in languages other than English
- [Canny SSO \(Single Sign-On\) options & use cases](http://help.canny.io/en/articles/12005851-canny-sso-single-sign-on-options-use-cases.md): Clarification of how SSO works in Canny and the options for implementation
- [Options for implementing Canny](http://help.canny.io/en/articles/12310866-options-for-implementing-canny.md): Get Canny set up on your website so you can start collecting feedback
- [Setting up your custom domain](http://help.canny.io/en/articles/1355038-setting-up-your-custom-domain.md): Instructions on how to change your DNS settings and set up HTTPS/SSL for your custom domain
- [Setting up a single sign-on \(SSO\) redirect](http://help.canny.io/en/articles/1961021-setting-up-a-single-sign-on-sso-redirect.md): Automatically know who your feedback is coming from

## Canny Ideas

- [Importing ideas from a CSV](http://help.canny.io/en/articles/15820457-importing-ideas-from-a-csv.md): Bulk import existing feedback into Canny Ideas by uploading a CSV file, mapping columns, and previewing rows before import.
- [Sharing views — Ideas](http://help.canny.io/en/articles/16054340-sharing-views-ideas.md): Control who can see and edit each of your idea views — owners, access levels, and general access settings.
- [Canny Ideas Onboarding](http://help.canny.io/en/articles/12903944-canny-ideas-onboarding.md): Canny Ideas is now live, learn how to set up your account.
- [Introduction to Canny Ideas](http://help.canny.io/en/articles/11987265-introduction-to-canny-ideas.md): Group, manage, and organize feedback into actionable ideas using clear hierarchy
- [Using Canny Ideas](http://help.canny.io/en/articles/12015303-using-canny-ideas.md): Navigating and using Canny Ideas to manage feedback hierarchies. Ideas are internal to your team but can interact with the Portal.
- [Idea groups](http://help.canny.io/en/articles/12038819-idea-groups.md): Understand, create, and manage grouping in Canny Ideas
- [Insights](http://help.canny.io/en/articles/12478095-insights.md): Extended feedback in Canny Ideas to give relevant context and information from numerous sources.
- [Themes](http://help.canny.io/en/articles/12489606-themes.md): Identify the most common subjects of feedback and quickly respond to user demand
- [Scores and formulas in Canny Ideas](http://help.canny.io/en/articles/12591059-scores-and-formulas-in-canny-ideas.md): Create robust, data-driven scoring models for sorting, filtering, and prioritizing ideas
- [Canny Ideas FAQ](http://help.canny.io/en/articles/12634403-canny-ideas-faq.md)
- [What's the difference between posts and ideas?](http://help.canny.io/en/articles/12694558-what-s-the-difference-between-posts-and-ideas.md): Understanding how Canny ideas and posts interact
- [Portal view vs internal view for Ideas](http://help.canny.io/en/articles/12713585-portal-view-vs-internal-view-for-ideas.md): Toggle between how an idea is viewed internally and how it appears to end-users
- [Canny MCP Server](http://help.canny.io/en/articles/13063190-canny-mcp-server.md): Canny MCP Server: How to set up Canny's MCP server so you can access Canny data in your AI tools like ChatGPT and Claude and Cursor.
- [Exporting Ideas](http://help.canny.io/en/articles/14666898-exporting-ideas.md): Quickly export your views from Ideas as a CSV within Canny. Exporting views from Ideas is useful for sharing feedback trends with stakeholders, doing offline analysis, or keeping external records o...
- [Integration data syncing — Ideas](http://help.canny.io/en/articles/14741388-integration-data-syncing-ideas.md): How Salesforce and HubSpot data sync works when Canny Ideas is enabled — enriching Insights with CRM context and powering user segments.
- [Opportunities — Ideas](http://help.canny.io/en/articles/14728354-opportunities-ideas.md): How Salesforce and HubSpot opportunity data surfaces on ideas in Canny Ideas — via insights and the Impact Overview panel.
- [Recurring Revenue Tracking — Ideas](http://help.canny.io/en/articles/14728343-recurring-revenue-tracking-ideas.md): How MRR and ARR data surfaces on ideas in Canny Ideas — via linked posts, insights, and the Impact Overview panel.
- [Internal roadmap scoring — Ideas](http://help.canny.io/en/articles/14728364-internal-roadmap-scoring-ideas.md): How scoring works in Canny Ideas — formula fields, their relationship to portal scoring, and where to configure them.
- [Notifications — Ideas](http://help.canny.io/en/articles/14728293-notifications-ideas.md): What notifications fire for Ideas dashboard activity, and how admin notifications work in an Ideas-enabled account.
- [Filtering ideas in a view](http://help.canny.io/en/articles/14901572-filtering-ideas-in-a-view.md): How filters work on the Ideas dashboard — multi-select status and group filters, the sub-ideas toggle, and per-view persistence.
- [Translations — Ideas](http://help.canny.io/en/articles/15008406-translations-ideas.md): How automatic translation works in the Ideas dashboard — translating ideas, posts, and insights to each viewer's preferred language.
- [Updating portal fields from the Ideas dashboard](http://help.canny.io/en/articles/15008410-updating-portal-fields-from-the-ideas-dashboard.md): How to read and update portal post fields — board, tags, categories, Portal ETA, Portal Status — directly from the ideas table, plus the Votes field for scoring.
- [Status syncing between ideas and posts](http://help.canny.io/en/articles/15008420-status-syncing-between-ideas-and-posts.md): How to map idea statuses to portal post statuses \(and vice versa\) so they stay in sync when either side changes.
- [Customizing Fields — Ideas](http://help.canny.io/en/articles/14728306-customizing-fields-ideas.md): How to add and configure custom fields on your Ideas dashboard — field types, scoring formulas, and column visibility.
- [Slack notifications for idea owners and account owners](http://help.canny.io/en/articles/14973865-slack-notifications-for-idea-owners-and-account-owners.md): When Canny sends Slack DMs about ideas — assignment as owner and completion notifications to CRM-mapped account owners.
- [Exporting feedback — Ideas](http://help.canny.io/en/articles/14728321-exporting-feedback-ideas.md): How to export idea data, insights, and scores from the Ideas dashboard as a CSV.

## Canny Autopilot

- [Autopilot — Ideas](http://help.canny.io/en/articles/14690026-autopilot-ideas.md): How Autopilot works when Canny Ideas is enabled: creating ideas instead of portal feedback, routing insights, and using group keyword matching.

## Canny Integrations

- [Intercom Integration](http://help.canny.io/en/articles/2048046-intercom-integration.md): Track feedback on behalf of customers from within Intercom conversations
- [Zendesk Integration](http://help.canny.io/en/articles/3160421-zendesk-integration.md): Track feedback on behalf of customers from within Zendesk tickets
- [Salesforce integration](http://help.canny.io/en/articles/3808707-salesforce-integration.md): Track feedback on behalf of users from within Salesforce
- [HubSpot Integration](http://help.canny.io/en/articles/5876904-hubspot-integration.md): Track feedback on behalf of users from within HubSpot
- [Integration data syncing for Salesforce and HubSpot](http://help.canny.io/en/articles/9764040-integration-data-syncing-for-salesforce-and-hubspot.md): Syncing user and company data in from Salesforce and HubSpot
- [Help Scout integration](http://help.canny.io/en/articles/8242418-help-scout-integration.md): Detect feedback in Help Scout conversations
- [Gong integration](http://help.canny.io/en/articles/8415446-gong-integration.md): Automatically detect feedback in Gong transcripts
- [Freshdesk integration](http://help.canny.io/en/articles/9930902-freshdesk-integration.md): Detect feedback in Freshdesk conversations
- [Jira integration](http://help.canny.io/en/articles/1283233-jira-integration.md): Link Canny posts with Jira issues and sync statuses between them
- [ClickUp integration](http://help.canny.io/en/articles/5598154-clickup-integration.md): Link Canny posts with ClickUp tasks and sync their statuses
- [GitHub integration](http://help.canny.io/en/articles/3481076-github-integration.md): Link Canny posts with GitHub issues and update posts on issue close. Link Canny ideas to Github issues with 2 way sync.
- [Asana integration](http://help.canny.io/en/articles/7065590-asana-integration.md): Link Canny posts with Asana tasks and sync their statuses
- [Linear integration](http://help.canny.io/en/articles/6300217-linear-integration.md): Link Canny posts with Linear issues and sync their statuses
- [Azure DevOps integration](http://help.canny.io/en/articles/6474924-azure-devops-integration.md): Link Canny posts with Azure DevOps work items and sync their statuses
- [Google Workspace integration](http://help.canny.io/en/articles/4228880-google-workspace-integration.md): Manage your team’s access to Canny with Google Workspace \(formerly G Suite\)
- [OneLogin integration](http://help.canny.io/en/articles/5087863-onelogin-integration.md): Manage your team’s SSO access to Canny using OneLogin
- [Microsoft Entra ID integration](http://help.canny.io/en/articles/3896811-microsoft-entra-id-integration.md): Manage your team’s SSO access to Canny using Microsoft Entra ID \(formerly Azure AD\)
- [Okta SSO Integration](http://help.canny.io/en/articles/4029303-okta-sso-integration.md): Use Okta SSO to let your team securely sign in to Canny
- [OpenID Connect \(OIDC\) SSO Integration](http://help.canny.io/en/articles/8047570-openid-connect-oidc-sso-integration.md): Manage your team’s SSO access to Canny using OpenID Connect \(OIDC\) SSO
- [Slack Integration](http://help.canny.io/en/articles/766734-slack-integration.md): Add votes, create posts, and get notifications when something happens in Canny
- [Microsoft Teams Integration](http://help.canny.io/en/articles/4343053-microsoft-teams-integration.md): Get Teams notifications when events occur in Canny
- [Discord Integration](http://help.canny.io/en/articles/5807464-discord-integration.md): Get notifications in Discord when something happens in Canny
- [Fireflies integration](http://help.canny.io/en/articles/16237718-fireflies-integration.md): Automatically detect feedback in Fireflies meeting transcripts via Canny Autopilot
- [Fathom integration](http://help.canny.io/en/articles/16237489-fathom-integration.md): Automatically detect feedback in Fathom call transcripts via Canny Autopilot
- [Grain integration](http://help.canny.io/en/articles/16053669-grain-integration.md): Automatically detect feedback in Grain call recordings via Canny Autopilot
- [Chrome extension](http://help.canny.io/en/articles/5633815-chrome-extension.md): Capture feedback from anywhere on the web via the Canny Chrome Extension
- [Segment integration](http://help.canny.io/en/articles/3567235-segment-integration.md): Sync users easily into Canny with our segment.com integration
- [Zapier integration](http://help.canny.io/en/articles/1627383-zapier-integration.md): Connect Canny with 1,000+ other apps! 🚀
- [Google Analytics integration](http://help.canny.io/en/articles/3635989-google-analytics-integration.md): Keep track of the traffic to your Canny page via Google Analytics
- [Zoom integration](http://help.canny.io/en/articles/9972065-zoom-integration.md): Automatically detect feedback in Zoom transcripts
- [Autopilot Zapier integration](http://help.canny.io/en/articles/9971383-autopilot-zapier-integration.md): How to setup a Zap using the 'Scan with Canny Autopilot's Zapier action
- [TL;DV integration](http://help.canny.io/en/articles/10222297-tl-dv-integration.md): Automatically detect feedback in tl;dv transcripts

## Canny Feedback Portal

- [Board settings](http://help.canny.io/en/articles/4968514-board-settings.md): How to set up, manage, and delete boards in Canny

## Canny Features

- [Anonymous boards](http://help.canny.io/en/articles/8932303-anonymous-boards.md): Create boards where all end-users go by an alias
- [Board filters](http://help.canny.io/en/articles/3827588-board-filters.md): Sorting and filtering your posts to quickly find what you need
- [Saved filters](http://help.canny.io/en/articles/4467904-saved-filters.md): Create and use saved filters to easily understand your feedback
- [Public roadmap](http://help.canny.io/en/articles/3828148-public-roadmap.md): Canny's public user roadmap helps your users to stay updated on what's coming soon
- [Changelog](http://help.canny.io/en/articles/3006399-changelog.md): Announce your newest product updates
- [Creating a Post](http://help.canny.io/en/articles/3831672-creating-a-post.md): How Canny receives feedback in the form of posts
- [Customizing Fields](http://help.canny.io/en/articles/6329585-customizing-fields.md): How to collect additional structured information in Canny posts and map company fields
- [Managing posts](http://help.canny.io/en/articles/3827592-managing-posts.md): Actions on Canny posts explained
- [Bulk editing posts](http://help.canny.io/en/articles/5578377-bulk-editing-posts.md): How to complete an action on several Canny posts at the same time
- [Post statuses](http://help.canny.io/en/articles/673583-post-statuses.md): How to set up your roadmap statuses and update the status of a post
- [Assigning owners to posts](http://help.canny.io/en/articles/3635941-assigning-owners-to-posts.md): Streamline your feedback process by setting post owners
- [Comments](http://help.canny.io/en/articles/5795311-comments.md): Discuss posts with users and teammates
- [Internal Comments](http://help.canny.io/en/articles/3102360-internal-comments.md): Add a comment to a post that can only be seen internally by Canny admins
- [Estimated Dates for Posts \(ETA\)](http://help.canny.io/en/articles/3635948-estimated-dates-for-posts-eta.md): Better manage expectations by specifying an estimated month and year when a feature will be available
- [Vote On Behalf of Your Users](http://help.canny.io/en/articles/636112-vote-on-behalf-of-your-users.md): This feature lets you track the feedback you get from other channels
- [The Voter List and Opportunities](http://help.canny.io/en/articles/3831719-the-voter-list-and-opportunities.md): Understand more about your voters, their priorities, and export your insights for download
- [Merging and unmerging posts](http://help.canny.io/en/articles/5776649-merging-and-unmerging-posts.md): How to combine two posts into one
- [Markdown Editing](http://help.canny.io/en/articles/4238856-markdown-editing.md): Style your posts and comments with markdown text options
- [Customizing the "create post" form language](http://help.canny.io/en/articles/4144276-customizing-the-create-post-form-language.md): Receive feedback in your preferred language!
- [Stale posts](http://help.canny.io/en/articles/5883512-stale-posts.md): What is a "stale" post?
- [Exporting feedback](http://help.canny.io/en/articles/3889198-exporting-feedback.md): Downloading feedback to a CSV \(spreadsheet file\) or export via the API
- [Search / Sort / Filter / Export Comments](http://help.canny.io/en/articles/8422513-search-sort-filter-export-comments.md): Quickly make sense of comments on Canny feedback
- [Smart Replies](http://help.canny.io/en/articles/8593198-smart-replies.md): Automatically improve the quality of user feedback using AI.
- [Vote Priority](http://help.canny.io/en/articles/8648759-vote-priority.md): Understand the urgency of your users and adjust your roadmap accordingly
- [Recurring Revenue Tracking](http://help.canny.io/en/articles/9732204-recurring-revenue-tracking.md): How to track revenue data in your feedback
- [Opportunities](http://help.canny.io/en/articles/9737555-opportunities.md): Associate feedback with opportunities to close more deals
- [Autopilot](http://help.canny.io/en/articles/8202451-autopilot.md): Canny's AI-powered feedback tool
- [Automations](http://help.canny.io/en/articles/6752812-automations.md): Create automated actions to simplify your Canny workflow
- [User Segmentation](http://help.canny.io/en/articles/3176557-user-segmentation.md): Segment users to see feedback based on priority user groups \(e.g. Paying, Churned, VIP, etc.\)
- [Notifications](http://help.canny.io/en/articles/5380265-notifications.md): Where to find notifications in Canny and how to manage them
- [Tags](http://help.canny.io/en/articles/1003859-tags.md): Use tags to organize posts within boards
- [Categories](http://help.canny.io/en/articles/3828525-categories.md): Use categories to group and organize posts on your Canny boards
- [Deleting users and admins](http://help.canny.io/en/articles/1627335-deleting-users-and-admins.md): How to delete users in Canny
- [Merging Users](http://help.canny.io/en/articles/6827705-merging-users.md): How to merge multiple user profiles
- [The Autopilot Knowledge Hub](http://help.canny.io/en/articles/9893990-the-autopilot-knowledge-hub.md): Upload additional context for Autopilot for better feature detection and smart replies
- [Send to Autopilot](http://help.canny.io/en/articles/12418657-send-to-autopilot.md): Quickly send feedback to Autopilot for analysis
- [The Canny API](http://help.canny.io/en/articles/4195400-the-canny-api.md): Supercharge your experience! ⚡️
- [Single Sign-On \(SSO\)](http://help.canny.io/en/articles/489272-single-sign-on-sso.md): What is Canny single sign-on \(SSO\) and how to implement it

## Canny Emails

- [Canny email overview](http://help.canny.io/en/articles/10763340-canny-email-overview.md): A single guide to all the emails Canny sends out

## Canny Account Management

- [Canny's billing plans](http://help.canny.io/en/articles/9131812-canny-s-billing-plans.md): A more in-depth look at Canny's pricing and plan offerings
- [Ending your paid Canny trial](http://help.canny.io/en/articles/9976636-ending-your-paid-canny-trial.md): How to proceed when your trial of the Starter or Growth plan is over
- [Canceling your Canny account](http://help.canny.io/en/articles/10082976-canceling-your-canny-account.md): How to fully cancel your account
- [Deleting A Workspace](http://help.canny.io/en/articles/9677138-deleting-a-workspace.md): How to delete your Canny account
- [Trials of paid Canny plans](http://help.canny.io/en/articles/10055508-trials-of-paid-canny-plans.md): What to expect when testing out Canny’s paid features
- [Autopilot credits \(legacy plans\)](http://help.canny.io/en/articles/10706905-autopilot-credits-legacy-plans.md): Billing, limits, and everything you need to know about credits for legacy plans

## FAQ

- [What's the difference between the Portal and the Widget?](http://help.canny.io/en/articles/2754259-what-s-the-difference-between-the-portal-and-the-widget.md): Watch our video that explains the differences between the Canny portal and widget
- [What are the requirements for attachments and image uploads?](http://help.canny.io/en/articles/3812964-what-are-the-requirements-for-attachments-and-image-uploads.md): Adding post file attachments, profile images, and company logos / favicon
- [When do I use tags vs categories?](http://help.canny.io/en/articles/3827590-when-do-i-use-tags-vs-categories.md): What's the difference between tags and categories to organize product feedback in Canny?
- [How do prioritization factors and scoring work?](http://help.canny.io/en/articles/5046937-how-do-prioritization-factors-and-scoring-work.md): How we calculate scores for the internal roadmap
- [How do I skip the onboarding steps?](http://help.canny.io/en/articles/10446460-how-do-i-skip-the-onboarding-steps.md): Completing your Canny onboarding without completing all tasks
- [What's the difference between the public roadmap and the internal roadmap?](http://help.canny.io/en/articles/10446478-what-s-the-difference-between-the-public-roadmap-and-the-internal-roadmap.md): The public roadmap vs the internal roadmap
- [Is the Free plan really free?](http://help.canny.io/en/articles/10446585-is-the-free-plan-really-free.md): Details on the Free plan
- [Is Canny SOC-2 compliant?](http://help.canny.io/en/articles/10446650-is-canny-soc-2-compliant.md): Yes, Canny is SOC-2 compliant!
- [What options do I have for payments?](http://help.canny.io/en/articles/10446660-what-options-do-i-have-for-payments.md): Forms of payment Canny accepts
- [Can I change or cancel my plan?](http://help.canny.io/en/articles/10446960-can-i-change-or-cancel-my-plan.md): Updating your Canny plan and/or cancelling services
- [Does Canny have an open API?](http://help.canny.io/en/articles/10479191-does-canny-have-an-open-api.md): Yes! Canny’s API is open to all
- [Does Canny use AI?](http://help.canny.io/en/articles/10479213-does-canny-use-ai.md): Canny’s AI-powered features
- [What tools does Canny integrate with?](http://help.canny.io/en/articles/10514464-what-tools-does-canny-integrate-with.md): A list of all the available integrations Canny offers
- [Where is Canny's data stored?](http://help.canny.io/en/articles/10517591-where-is-canny-s-data-stored.md): Canny stores data in the US
- [What happens at the end of my trial?](http://help.canny.io/en/articles/10517595-what-happens-at-the-end-of-my-trial.md): How Canny handles the end of paid trials
- [Do users have to create an account with Canny to leave feedback?](http://help.canny.io/en/articles/10517605-do-users-have-to-create-an-account-with-canny-to-leave-feedback.md): How to ensure leaving feedback in Canny is seamless and friction-free
- [Does Canny have a referral program?](http://help.canny.io/en/articles/10517744-does-canny-have-a-referral-program.md): Yes! You can get paid to refer your friends to Canny
- [Can I vote on behalf of my users?](http://help.canny.io/en/articles/10517746-can-i-vote-on-behalf-of-my-users.md): Yes! Canny offers multiple options to vote on your users’ behalf
- [Why should I authenticate my users to give feedback?](http://help.canny.io/en/articles/10517751-why-should-i-authenticate-my-users-to-give-feedback.md): How a user’s identity factors into Canny’s feedback collection
- [Can we moderate posts before they go public?](http://help.canny.io/en/articles/10517756-can-we-moderate-posts-before-they-go-public.md): Canny doesn’t offer a moderation queue, but some posts may not appear immediately
- [When does Canny email my end-users?](http://help.canny.io/en/articles/10518260-when-does-canny-email-my-end-users.md): Emails Canny sends to end-users and what triggers them
- [What will Autopilot do if I hit my tracked user cap?](http://help.canny.io/en/articles/11473143-what-will-autopilot-do-if-i-hit-my-tracked-user-cap.md): How Autopilot workw when the tracked user limit is reached
- [What is the SDK?](http://help.canny.io/en/articles/12310827-what-is-the-sdk.md): The SDK code snippet, how it enables Canny Identify, and its role in authentication and embedding
- [What is a tracked user?](http://help.canny.io/en/articles/1129559-what-is-a-tracked-user.md): Anyone who posts, votes, or comments is a tracked user
- [Do our customers have to create a Canny account to give feedback?](http://help.canny.io/en/articles/2478107-do-our-customers-have-to-create-a-canny-account-to-give-feedback.md): No: Your customers can use existing user accounts
- [What personal information does Canny collect?](http://help.canny.io/en/articles/4299733-what-personal-information-does-canny-collect.md): A list of data types Canny collects on admins and end users.
- [Is Canny GDPR compliant?](http://help.canny.io/en/articles/1876821-is-canny-gdpr-compliant.md): Canny is fully GDPR compliant. Learn more about compliance here.

## Share with your users! ⭐️

- [How to use Canny](http://help.canny.io/en/articles/3006260-how-to-use-canny.md): How to give feedback via Canny
- [Referrals](http://help.canny.io/en/articles/9420988-referrals.md): Get paid for spreading the word about Canny!