Skip to main content

Exporting feedback — Ideas

How to export idea data, insights, and scores from the Ideas dashboard as a CSV.

Written by Canny

Overview

You can export your ideas and their associated data as a CSV directly from the Ideas dashboard. The export reflects the sort order, filters, and fields configured for the view you export from. This is useful for sharing feedback trends with stakeholders, doing offline analysis, or keeping external records of prioritized ideas.

Canny Ideas is available on Free, Core, Pro, and Business plans. Teams on legacy plans (Starter or Growth) will need to move to new plans to access Ideas.


How to export

  1. Go to the Ideas dashboard.

  2. Select a view (e.g. Triage, Backlog, Roadmap).

  3. Right-click the view name in the left sidebar.

  4. Click Export view.

  5. The CSV downloads automatically.


What's included in the export

The export includes all data visible in the selected view:

  • Idea title and description

  • Status

  • Group and sub-group

  • Insight count, User count, and Company count

  • Score fields and formula field values

  • Any custom fields that are visible in the view

  • Owner and created date

Fields that are hidden in the view will not appear in the export.


Things to note

  • Ideas exports are limited to 10,000 records at a time. If you need a larger export, reach out to Canny support so we can track the request.

  • The export is a point-in-time snapshot — it does not update after download.

  • The export reflects the view's current sort and filters — set up the view before exporting to get the data you need.

  • Insight detail (e.g., individual insight notes or source URLs) is not included in the export. Only aggregate counts are exported.


Related articles

Did this answer your question?