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Deleting A Workspace

How to delete your Canny account

Jacques Reulet avatar
Written by Jacques Reulet
Updated over 10 months ago

Overview

No longer collecting feedback or using your Canny instance? You can delete your Canny instance via the Admin settings page.

⚠️ NOTE: This action is irreversible.

It will delete all data and cannot be undone ⚠️



Deleting a Workspace

Just head to the Delete tab in your Canny general settings and follow the instructions.

Canny will require you type the workspace name to confirm and have you check a box to acknowledge that data will be automatically deleted.


Things to note

  • Workspaces with an active paid subscription are required to cancel their subscription first before deleting their instance.

  • Only admins with the Owner-level admin role will have access to delete a workspace.

  • Once again, this action is permanent and cannot be undone! Please start a chat if you're unsure or have any questions!


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