Canny offers three pre-defined roles for teammates:
Canny also allows you to create custom roles with specific permissions (see below). Custom roles are only available with a Business plan subscription.
Roles are specified when you invite people to your Canny team:
Once they're on the team, you can easily change their role from the dropdown as long as you are an admin or you're on a custom role that includes that permission
Permissions for pre-defined roles
Here's the breakdown:
Custom admin roles
Teams on the Canny Business plan are able to create custom roles with custom permissions. You can start a chat to discuss a Business plan subscription for your team.
Note: Admins assigned to custom roles are billable, just like Owner and Manager seats. unless the custom role has fewer permissions than the pre-defined Contributor role.
Please reach out to our team about upgrading or if you have any questions!