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Deleting A Workspace

How to delete your Canny account

Jacques Reulet avatar
Written by Jacques Reulet
Updated over 3 months ago

Overview

No longer collecting feedback or using your Canny instance? You can delete your Canny instance via the Admin settings page.

⚠️ NOTE: This action is irreversible.

It will delete all data and cannot be undone ⚠️



Deleting a Workspace

Just head to the Delete tab in your Canny general settings and follow the instructions.

Canny will require you type the workspace name to confirm and have you check a box to acknowledge that data will be automatically deleted.


Things to note

  • Workspaces with an active paid subscription are required to cancel their subscription first before deleting their instance.

  • Only admins with the Owner-level admin role will have access to delete a workspace.

  • Once again, this action is permanent and cannot be undone! Please start a chat if you're unsure or have any questions!


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