Welcome to Canny Translations 🎉
Canny can automatically translate the content on your boards, roadmap, changelog, and widget into each viewer's language.
Supported Languages:
English 🇬🇧
Dansk (Danish) 🇩🇰
Deutsch (German) 🇩🇪
Español (Spanish) 🇪🇸
Français (French) 🇫🇷
Italiano (Italian) 🇮🇹
日本語 (Japanese) 🇯🇵
Nederlands (Dutch) 🇳🇱
Polski (Polish) 🇵🇱
Português (Brasil) 🇧🇷
Português (Portuguese) 🇵🇹
Русский (Russian) 🇷🇺
Suomi (Finnish) 🇫🇮
Svenska (Swedish) 🇸🇪
Language translations are available on all paid plans. They are not included in the Free plan.
Translations are off by default. An admin can turn them on from the Preferences tab in Canny's general settings.
How it works
When translations are enabled, Canny detects the language each piece of content was written in and machine-translates it into the viewer's language. By default, Canny relies on the viewer's browser language setting; users can also pick a preferred language in their Canny settings (see below).
Translations are cached, so the same string is translated once and reused.
What gets translated
User-submitted content — post titles and details, and comments.
Content your team creates — board names, category names, post statuses, changelog entries, and the text of your "create post" form (headings, buttons, custom fields, and placeholders).
This works in both directions: your users see your content in their language, and your team sees feedback written in other languages translated on the admin side. A "Show Original" toggle lets anyone view the untranslated text.
What does not get translated
Canny's own interface (buttons, menus, navigation) is currently English-only.
Single-word board and category names written in ALL CAPS are treated as acronyms and left as-is.
A note on brand and product names
Because translation is automatic, short phrases such as brand or product names can occasionally be detected as the wrong language and translated incorrectly. If you spot a board, category, or status displaying incorrectly, reach out to our support team — we can exclude specific terms from translation.
Language settings for end-users
End-users will see an option in their Canny settings to override the browser language, or to turn translations off for just themselves:
Disabling language translations
For companies that don't want to take advantage of language translations, the option can be disabled from the Preferences tab in Canny's general settings:
When translations are disabled, everyone sees all content exactly as it was written, and end-users no longer see language options in their settings. Nothing is deleted — turning translations back on restores the previous behavior.