Canny

Canny's basic concepts and terminology — Start Here! 🚀

Canny 101

How to leave feedback using Canny

How to unlock Canny's free plan and why it benefits you

Unlocking Our Free Plan

Jacques Reulet

Daniel Murray

Sarah Hum

Getting started on Canny

Get Canny set up on your website so you can start collecting feedback.

Installing Canny

How to set up, manage, and delete boards in Canny

Board settings

Which access settings make sense for your Canny feedback boards

Choosing the right board access: Public, Private, or Custom

Assigning Canny teammates different roles with dedicated permissions

Admin Roles

Create posts in your Canny boards by uploading a CSV (spreadsheet file)

Importing feedback

Allow your users to use their existing accounts to give feedback.

Canny Identify

Canny's Secure Identify setting enhances security by preventing user impersonation through a hash requirement

Secure Identify for Canny Identify

How to add teammates to your Canny account

Adding Teammates

Customize Canny to feel more like home with your brand colors and imagery.

Setting Your Branding

Maximize the feedback you get with a little guidance for your users!

The "Create Post" Form

Manage feedback for more than one product/project/company via Canny

Adding a Workspace

Using Canny in languages other than English

[BETA] Language Translations

Sara Al Mouaswas

Setup

Instructions on how to change your DNS settings and set up HTTPS/SSL for your custom domain

Setting Up Your Custom Domain

Automatically know who your feedback is coming from

Setting up a single sign-on (SSO) redirect

Canny is updating its documentation for Canny Identify. If you have Canny's SDK installed, then you will need to update your installation.

Updating your Canny Identify installation

Andrew Rasmussen

Advanced

Canny Home

Canny Feedback

Back to Canny

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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