Getting started on Canny

The Canny basics

12 articles in this collection
Written by Sarah Hum, Andrew Rasmussen, and Jacques Reulet

Canny 101

Canny's basic concepts and terminology — Start Here! 🚀

Written by Jacques Reulet
Updated over a week ago

How to leave feedback with Canny

An introduction for Canny end-users!

Written by Jacques Reulet
Updated over a week ago

Setup

Board settings

How to set up, manage, and delete boards in Canny

Written by Jacques Reulet
Updated over a week ago

Installing Canny

Get Canny set up on your website so you can start collecting feedback.

Written by Sarah Hum
Updated over a week ago

Importing feedback

Create posts in your Canny boards by uploading a CSV (spreadsheet file)

Written by Jacques Reulet
Updated over a week ago

Canny Identify

Allow your users to use their existing accounts to give feedback.

Written by Sarah Hum
Updated over a week ago

Adding Teammates

How to add teammates to your Canny account

Written by Sarah Hum
Updated over a week ago

Board Customizations

Make Canny feel more like home with your brand colors and imagery.

Written by Sarah Hum
Updated over a week ago

The "create post" form

Maximize the feedback you get with a little guidance for your users!

Written by Jacques Reulet
Updated over a week ago

Adding a Company

Manage feedback for more than one brand / project via Canny

Written by Jacques Reulet
Updated over a week ago

Advanced

Setting Up Your Custom Domain

Instructions on how to change your DNS settings and set up HTTPS/SSL for your custom domain

Written by Andrew Rasmussen
Updated over a week ago

Setting up a single sign-on (SSO) redirect

Automatically know who your feedback is coming from

Written by Andrew Rasmussen
Updated over a week ago