Canny

Canny's basic concepts and terminology — Start Here! 🚀

Canny 101

How to leave feedback using Canny

How to unlock Canny's free plan and why it benefits you

Unlocking the Free plan

Jacques Reulet

Sara Al Mouaswas

Getting started on Canny

Get Canny set up on your website so you can start collecting feedback

Installing Canny

How to set up, manage, and delete boards in Canny

Board settings

Which access settings make sense for your Canny feedback boards

Choosing the right board access: Public, Private, or Custom

Assigning Canny teammates different roles with dedicated permissions

Admin Roles

Create posts in your Canny boards in bulk with a spreadsheet or via the API

Importing feedback

Allow your users to use their existing accounts to give feedback

Canny Identify

Canny's Secure Identify setting enhances security by preventing user impersonation through a hash requirement

Secure Identify for Canny Identify

How to add teammates to your Canny account

Adding Teammates

Customize Canny to align with your brand colors and imagery

Setting Your Branding

Maximize the feedback you get with a little guidance for your users

The "Create Post" Form

Manage feedback for more than one product/project/company via Canny

Adding a Workspace

Embedding Canny directly into your website or mobile app

The Canny widget

Using Canny in languages other than English

[BETA] Language Translations

Sarah Hum

Setup

Instructions on how to change your DNS settings and set up HTTPS/SSL for your custom domain

Setting up your custom domain

Automatically know who your feedback is coming from

Setting up a single sign-on (SSO) redirect

Andrew Rasmussen

Advanced

Canny Home

Canny Feedback

Back to Canny

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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