Overview
Link ideas directly to ClickUp tasks with full 2-way status sync. When a ClickUp task status changes, the linked idea in Canny updates automatically, so your Ideas dashboard reflects your team's real progress without any manual updates.
The ClickUp integration is available on Pro and Business plans.
Setting up the integration
We recommend creating a dedicated "Canny" user in ClickUp to authenticate the integration, so you can control which Spaces, Folders, and Lists Canny can access.
Go to the ClickUp settings page in Canny and click Install ClickUp.
Select the ClickUp workspace you want to connect and authorize Canny.
Set up your status mapping rules in the ClickUp settings.
Status mapping
Map ClickUp statuses to Canny idea statuses from your ClickUp settings page in Canny. The statuses list is built from all ClickUp team spaces in your workspace, and statuses with the same name are deduplicated.
Linking an idea to a ClickUp task
To link a ClickUp task to an idea:
Open an idea from the Ideas tab.
Find the Linked issues section in the right sidebar of the idea details panel.
Link an existing ClickUp task or create a new one directly from the idea.
When the linked ClickUp task changes status, the idea status in Canny updates automatically based on your status mapping rules. Both link and unlink events are recorded as comments in the ClickUp task.
Linking rules
One-to-one: Each idea can only be linked to one ClickUp task.
Single company ownership: If the same ClickUp installation is connected to multiple Canny workspaces, only one workspace can link a specific task to an idea.
Merging ideas: When two ideas are merged, the links from the merged idea are dropped.
Migrated data: In some cases, migration may create a one-to-many relationship between ideas and tasks. When this happens, status sync will be skipped.
Things to note
The ClickUp link is visible only to Canny admins.
ClickUp can be used alongside Jira, GitHub, Linear, and Azure DevOps.
Using a legacy version of Canny?
Canny Ideas is now the default experience. If your workspace is still on the legacy Canny experience (before Ideas), you can link ClickUp tasks to individual posts instead of ideas:
From a post's sidebar, create a new ClickUp task or link an existing one by Task ID. You can also push posts to ClickUp from the admin roadmap.
Link and unlink events are recorded as comments in the ClickUp task.
Set up sync rules from the ClickUp settings page so ClickUp updates trigger post updates.
Note: In this legacy version, status sync is one-way only. Updates flow from ClickUp into Canny, not from Canny back to ClickUp.