Canny's Linear integration lets you link Canny posts with Linear issues. This way you can associate customer feedback data with project management data.


How to set it up

To be able to install the Linear integration, make sure you are an Owner of your Canny instance.


Under your Linear settings in Canny, click on "Install Linear" and give Canny access to your Linear workspace.

That's it, your Linear workspace is now connected to Canny!


Creating Linear issues from Canny posts

Every Canny post now features a new "Linear Issues" section in the post sidebar. To create a new Linear issue, click on "Create new issue", pick a Team, and a Status. Give your task a name and fill in its description.

You can now open the newly created issue in Linear by clicking on its name in the post sidebar.


Linking Linear issues to Canny posts

To link an existing Linear issue to a Canny post, you'll need the Linear task name. Once you have that, click "Link task" and enter the name.

You'll see the link on the Linear issue as well:

To unlink an issue, hover over the task name on the post sidebar and click the "X" icon.


Syncing Statuses

Under your Linear settings, you can create rules so that when a task's status changes, linked Canny posts are updated as well:

You're all set!

The Linear integration is available on all plans. Contact us if you have any questions!

Happy developing! 👨🏻‍💻


Related Articles:

Did this answer your question?