Getting Canny set up on your website is quick and easy. Once set up, your users will be able to leave you feedback.
When you sign up for Canny, you get your own portal and portal link (yourcompany.canny.io). Your Canny feedback portal looks something like this:
Note: Instead of yourcompany.canny.io, you can set up a custom domain such as feedback.yourcompany.com. Check out this page for how to set up a custom domain.
All you have to do is link to your portal from inside your product/website. Put the link somewhere it's easy to find. We recommend no more than 2 clicks away.
It's as easy as that! 🚀
Using existing user accounts
If your users are already logged in to your product, use Canny Identify so we can connect their feedback to their existing accounts. This also means they won't have to log in to give you feedback. Take a look at our install docs (step #2) to set up Canny Identify.