Overview
Link Canny posts with Linear issues to automatically update the post statuses based on Linear updates.
Benefits
Automatically update users as developers make progress
Link between Linear and Canny for quick reference
Set up custom rules to decide which updates trigger notifications
How to set it up
Before you begin
Owner-level admin permissions in Canny are required to connect the integration.
You will also need admin access in Linear.
Installing Linear
From the Linear settings page in Canny, click on "Install Linear" and give Canny access to your Linear workspace.
Your Linear account is now connected to Canny! Next step is to set up the rules to trigger Canny updates based on Linear events. See below on creating rules to sync statuses.
Creating rules to sync statuses
Set up rules from the Linear settings page in Canny so that updates in Linear will trigger updates in Canny:
Linking Linear issues to Canny posts
1. From the Feedback tab in Canny
The post sidebar now has a Linear section. From here, you can either create this Canny post as a new Linear issue OR link this Canny post to an existing Linear issue:
You can open the newly created issue in Linear by clicking on its name in the post sidebar.
2. From the admin roadmap
Push posts to Linear right from the admin roadmap by clicking the Linear logo. If a post is already linked, the logo will be filled in, and clicking will open that issue in Linear:
Unlink an issue
To unlink a issue, hover over the issue name on the post sidebar and click the "X" icon:
Things to note
You will only be able to make rules for public teams/projects in Linear.
The Linear integration is available on all plans.
Linear will count toward the integration limits on Free and Starter plans.
Linear can be used in conjunction with similar project management tools like Jira, GitHub, Azure DevOps, ClickUp, etc.
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