Profile Image

This can be set/updated on the Account & Profile tab in your Canny settings. Simply click on 'Upload Image' to choose your profile pic: 

Image Requirements:

  • Must be in a supported format (.jpg  .jpeg  .png or .gif)

  • Max 8MB


Company Logo / Favicon

These can be set in the in Company tab your Canny settings. Just select which you want to upload: 

Image Requirements:

  • Must be in a supported format (.jpg  .jpeg  .png or .gif)

  • Max 8MB

  • Ratio must be 1:1, (i.e. it must be a square image where pixel length = height) 

  • For favicons, we recommend a size of 32 x 32 for optimal display in the browser.

As always, let us know if you have any questions!


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