Images on posts
When a user creates a post, they can attach an image file. They can either paste in a copied image or use the image button in the "create post" form:
Supported formats are. jpg .jpeg .png or .gif
Multiple images can be uploaded on each post.
Each image is limited to 4MB in size.
You can add your vote to this post for updates on options for more file types.
Profile Image
This can be set/updated on the Account & Profile tab in your Canny settings. Simply click on 'Upload Image' to choose your profile pic:
Image Requirements:
Must be in a supported format (.jpg .jpeg .png or .gif)
Max 8MB
Company Logo / Favicon
These can be set in the in Company tab your Canny settings. Just select which you want to upload:
Image Requirements:
Must be in a supported format (.jpg .jpeg .png or .gif)
Max 8MB
Ratio must be 1:1, (i.e. it must be a square image where pixel length = height)
For favicons, we recommend a size of 32 x 32 for optimal display in the browser.
As always, let us know if you have any questions!