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FAQ
We add questions that we hear frequently. Ask us if you don't see something!
By Andrew and 2 others
3 authors
11 articles
What's the difference between the Portal and the Widget?
What are the requirements for attachments and image uploads?
When do I use tags vs categories?
How do prioritization factors and scoring work?
Trials of paid Canny plans
Users in Canny
Do our customers have to create a Canny account to give feedback?
Can I vote on behalf of my users?
Why should I authenticate my users to give feedback?
Can we moderate posts before they go public?
Privacy & Legal
What personal information does Canny collect?
Is Canny GDPR compliant?