There are two main users types in Canny:

Admin: Anybody who has access to the admin tools in Canny. Typically employees at your company.

End user: Anybody who gives feedback through Canny. Typically your customers or other employees.


Admins

  • Full name

  • Email address

  • Profile picture

  • IP address

  • Operating system

  • Browser (Type, Version)


End users

  • Full name

  • Email address

  • Profile picture

  • IP address

Other data that you might share with Canny about about your users (optional):

  • Date they signed up for your service

  • The company they work for

  • How much they pay you on a monthly basis

  • Their user ID in your system

  • Any other custom data that your team chooses to share with us via custom fields or through integrations.


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