There are two main users types in Canny:

Admin: Anybody who has access to the admin tools in Canny. Typically employees at your company.

End user: Anybody who gives feedback through Canny. Typically your customers or other employees.

Admins

  • Full name
  • Email address
  • Profile picture
  • IP address
  • Operating system
  • Browser (Type, Version)

End users

  • Full name
  • Email address
  • Profile picture
  • IP address

Other data that you might share with us about them (optional):

  • Date they signed up for your service
  • The company they work for
  • How much they pay you on a monthly basis
  • Their user ID in your system
  • Any other custom data that your team chooses to share with us via custom fields or through integrations.

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