FAQ
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7 articles in this collection
Written by Sarah Hum and Andre Justice
Written by Sarah Hum and Andre Justice
Users in Canny
What is a tracked user?
Canny pricing is based on your total number of tracked users
Written by Sarah Hum
Updated over a week ago
Updated over a week ago
Do our customers have to create an account to give feedback?
Allow your customers to use their existing user accounts instead of creating a new one.
Written by Sarah Hum
Updated over a week ago
Updated over a week ago
Can I vote on behalf of my users?
Yes! We have a feature that lets you track the feedback you get from other channels
Written by Andre Justice
Updated over a week ago
Updated over a week ago
Why should I authenticate my users to give feedback?
Why it's important to know who is giving you feedback.
Written by Sarah Hum
Updated over a week ago
Updated over a week ago
Can we moderate posts before they go public?
Written by Andre Justice
Updated over a week ago
Updated over a week ago