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FAQ

We add questions that we hear frequently. Ask us if you don't see something!

Jacques Reulet avatarAndrew Rasmussen avatarSarah Hum avatar
By Jacques and 2 others3 authors12 articles
When should I use public vs private boards?
What's the difference between the Portal and the Widget?
What are the requirements for image uploads?
When do I use tags vs categories?
How do prioritization factors and scoring work?

Users in Canny


What is a tracked user?
Do our customers have to create a Canny account to give feedback?
Can I vote on behalf of my users?
Why should I authenticate my users to give feedback?
Can we moderate posts before they go public?

Privacy & Legal


What personal information does Canny collect?
Is Canny GDPR compliant?
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