Go to Canny
We add questions that we hear frequently. Ask us if you don't see something!
When should I use public vs private boards?
What's the difference between the Portal and the Widget?
What are the requirements for image uploads?
When do I use tags vs categories?
How do prioritization factors and scoring work?
Users in Canny
What is a tracked user?
Do our customers have to create a Canny account to give feedback?
Can I vote on behalf of my users?
Why should I authenticate my users to give feedback?
Can we moderate posts before they go public?
Privacy & Legal
What personal information does Canny collect?
Is Canny GDPR compliant?