Canny

Watch our video that explains the differences between the Canny portal and widget

What's the difference between the Portal and the Widget?

Adding post file attachments, profile images, and company logos / favicon

What's the difference between tags and categories to organize product feedback in Canny?

How we calculate scores for the internal roadmap

Completing your Canny onboarding without completing all tasks

The public roadmap vs the internal roadmap

Updating your Canny plan and/or cancelling services

We add questions that we hear frequently. Ask us if you don't see something!

No: Your customers can use existing user accounts

Yes! We have a feature that lets you track the feedback you get from other channels

Why it's important to know who is giving you feedback.

A list of data types Canny collects on admins and end users.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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