Asana Integration

Link Canny posts with Asana tasks and sync their statuses

Sarah Hum avatar
Written by Sarah Hum
Updated over a week ago

Canny's Asana integration lets you link Canny posts with Asana tasks. This way you can associate customer feedback data with project management data.

How to set it up

To be able to install the Asana integration, make sure you are an Owner of your Canny instance.
We recommend creating a "Canny" Asana user to authenticate the integration so updates from the integration show up as Canny instead of as your personal account.
Under your Asana settings in Canny, click on "Install Asana", grant the permissions, and select the Asana workspaces you want to connect to Canny.

That's it, your Asana account is now connected to Canny!

Creating Asana tasks from Canny posts

Every Canny post now features a new "Asana Tasks" section in the post sidebar. To create a new Asana task, click on "Create new task", pick a Project. Optionally edit the task name and notes.

You can open the newly created task in Asana by clicking on its name in the post sidebar.

Connecting Asana tasks to Canny posts

To connect an existing Asana task to a Canny post, you'll need the Asana Task ID. If you're on a Premium or Business Asana plan, you can also search by keyword. From there, click "Link task" and enter the Task ID/keywords.

Tip: The Asana task ID can be found in the task URL.

To unlink a task, hover over the task name on the post sidebar and click the "X" icon. Both events are registered as comments in the Asana task:

Syncing Statuses

Under your Asana settings, you can create rules so that when a task's status changes, linked Canny posts are updated as well:

Note: You will only be able to make rules based on custom fields if you have a Premium or Business Asana plan.

You're all set!

The Asana integration is available on all plans. Contact us if you have any questions!

Happy developing! πŸ‘¨πŸ»β€πŸ’»

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