Overview
Public boards are visible to anyone on the internet who has their URL.
All Canny boards are public by default.
Canny also offers private boards on the Growth and Business plans.
Search engine indexing
Boards can be indexed by search engines like Google to make your board more visible. This option is only available on paid plans. This toggle is available from the Boards tab in your Canny settings:
Show board on home page
Canny allows you to choose whether a board is listed on your Canny home page. This is your Canny subdomain. An example of a Canny home page can be found here.
If the toggle is ON, the board will be shown to your end-users.
If the toggle is OFF, it will be hidden from the end-user view.
Note: Whether in the admin view or the public view, Canny admins will always see all boards listed. You can use an incognito/private browsing window to see the end-user view.
Anonymity
Even on public boards, Canny does not allow people to enter completely anonymous feedback. A person must be identified in some way before they can create posts, vote, or comment. This can be done automatically via Canny Identify or the user can create a free end-user profile before posting.
Just reach out if you have any questions. We're always happy to assist! 😊