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Canny Identify

Allow your users to use their existing accounts to give feedback.

Sarah Hum avatar
Written by Sarah Hum
Updated over a week ago

What does it do?

With Canny Identify installed, users are identified automatically. When they click on your link, the embedded Canny SDK will send over their identifying information.

This prevents users from having to identify themselves in Canny and provides a seamless experience when leaving feedback.

How to set it up

All you need to do is send us your user details via our SDK. See how to set this up in our install docs (step #2).

Note: Canny Identify won't identify admins. When you're testing, use a non-admin account.

Need help from a teammate?

Set up does require some technical expertise. Visit this page to learn how to invite a teammate to Canny.

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