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Saved filters

Create and use saved filters to easily understand your feedback

Sarah Hum avatar
Written by Sarah Hum
Updated over 10 months ago

Overview

  • Saved filters allow you to save a preset mix of board filters to quickly filter feedback

  • This feature is included on all Canny plans including the Free plan

  • Saved filters can be found at the top of the Feedback tab in Canny:


Examples

Filter A: "My Dashboard Requests"

  • Only show posts from the "Feature Requests" Board

  • Only posts assigned to me

  • Only posts in the "Dashboard" Category

Filter B: "Security Issues"

  • Only show posts from the "Bugs" and the "Mobile App" Boards

  • Only posts in either Open or Under Review status

  • Only posts tagged with the Security tag

Filter C: "Top VIP Requests"

  • Only show posts from the "Ideas" Board

  • Filter using the "VIP" user segment

  • Sort posts by MRR (Monthly Recurring Revenue)


Updating / Creating a Saved Filter

You already have a "Default" filter. If you adjust the filter by changing the options on the left side, you'll be prompted to update your current filter or create a new one.


Exporting feedback

You can also export feedback depending on your filters! Just specify your filters and hit the download button:


Things to note:

  • Saved filters are specific to individual Canny admins (not teams). Feel free to create filters specific to you as nobody else will see them.

  • Sorting selection is also part of a saved filter

  • Words or phrases typed into the Search box are not included as part of a saved filter.

  • Saved filters can be deleted or renamed in the Saved Filters tab in your Canny Settings.


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