Setting Up Your Custom Domain
Instructions on how to change your DNS settings and set up HTTPS/SSL for your custom domain
Andrew Rasmussen avatar
Written by Andrew Rasmussen
Updated over a week ago

First, make sure you've added your domain to the custom domain settings in Canny:

Setting up DNS

Next, add a CNAME record to your DNS, pointing the custom domain ( to "".

Here are some instructions for setting CNAME records in various popular DNS services:

HTTPS/SSL works automatically

We support HTTPS/SSL on our side, via Let's Encrypt.

Upon receiving the first request to, we'll request an SSL certificate from Let's Encrypt. This process takes anywhere from 5 to 60 seconds, so don't be surprised if the first request doesn't work.

If you need any help, reach out on live chat and we're happy to help out!

Custom domains are only available on our Growth and Business plans.

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