As an admin, you can delete users tracked in Canny via the Users page:

You can also permanently ban a user from being able to ever post on your Canny Board again. We only recommend using this option if there have been clear abuse/spam concerns. Marking a post/comment as spam will also delete and ban the author.

When you delete a user, you will remove their:

  • Votes
  • Comments
  • Posts that have no votes or comments (we will keep posts open that have vote/comments from other users)

⚠️ Deleting a user cannot be undone! ⚠️ 

Once you delete a user, they will also be removed as a tracked user. The changes will be reflected in your billing. Learn more

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