Overview
The admin report email, called the Ideas Digest, is a regular summary of what's happening with your feedback: new ideas, milestones hit, and status changes.
Who receives it?
Every admin listed on the Admins page in your Canny settings gets their own report.
When is it sent?
The Ideas Digest is sent weekly by default. Each admin can choose their own frequency:
Daily: every day at 7:30am Pacific
Weekly: every Monday at 7:30am Pacific
Never: no digest
If there's nothing to report for the period, the email isn't sent.
To change your frequency:
Under Admin digest, choose Daily, Weekly, or Never.
The same page also has Notify me about toggles for individual events by email and Slack DM. Those are separate from the digest.
What's in the Ideas Digest?
Autopilot stats: feedback processed, new ideas, and insights for the period.
New ideas: up to 10 new ideas and the group they belong to
Requests from top accounts: shown when Salesforce or HubSpot is connected and there's open opportunities linked. Otherwise, you'll see Gaining traction, which highlights ideas by company and user counts.
Milestones hit: ideas that crossed a company-count or user-count milestone (5, 10, 25, 50, 100, and so on) during the period.
Status changes: ideas whose status changed during the period.
Here's an example:
Note: you can also use the Slack or Teams integrations to keep your team notified about Canny events in real time.
Legacy workspaces
If your workspace isn't on latest Canny version, you'll receive the older admin report instead. It lists new feedback, stale feedback (items in an active status with no status change for 4+ weeks), vote milestones, and status changes, grouped by board. This report is filtered by your category subscriptions, which you can manage at Settings → Boards → [board] → Categories. Subscribing or unsubscribing only affects you. New categories subscribe all admins only if Subscribe all admins is left checked when the category is created.