NO. If you set up Canny Identify to identify your users in your application, then your users will not need to create their own free Canny account.
If you do not set up Canny Identify, then users will be prompted to create a free Canny account in order to leave feedback on your product.
What info does Canny Identify require?
To identify your users, Canny only requires you to provide users' name, email address, and user ID. This way, when they leave feedback, it's linked to the data in your system and you're easily able to follow up with them.
We strongly believe that feedback is much more useful when you know who it's coming from! 👩🏼🦱🧔🏽👴🏻👩🏾🧕🏻👱🏻♂️
- Canny Identify
- User Segmentation
- Vote on behalf of your users
- Why should I authenticate my users to give feedback?