NOTE: As of May 8th, 2025, we have changed our pricing. Older plans may be mentioned in the video above. You can view our current pricing and plan information on our pricing page at canny.io/pricing.
Overview
Public boards are visible to anyone on the internet who has their URL. Canny also offers private boards and custom access boards.
Benefits
Solicit feedback from anyone with confidence. Canny's back-end tools will help you sort through the noise and find the most relevant insights.
Build trust with users who can see what you're working on.
Give your prospects a way to follow features that are most important to them.
Setting up a public board
You can easily select board privacy from the Boards tab in your Canny settings:
Search engine indexing
Search engines like Google can index boards to make them more visible. This option is only available on paid plans. This toggle is available from the Boards tab in your Canny settings:
Show board on your Canny home page
Canny allows you to choose whether a board is listed on your Canny home page. This is your Canny subdomain. An example of a Canny home page can be found here.
If the toggle is ON, the board will be shown to your end-users.
If the toggle is OFF, it will be hidden from the end-user view.
Note: Whether in the admin view or the public view, Canny admins will always see all boards listed. You can use an incognito/private browsing window to see the end-user view.
Things to note:
Public boards are available on all plans.
You have the option to allow boards to be indexed by search engines. This means the board will appear in search results on engines like Google.
Every user must be identified before they can post, vote, or comment on a board. The easiest way to do that is by setting up Canny Identify, but you can also use an SSO redirect.
User names can be hidden using anonymous boards.