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Saved filters

Create and use saved filters to easily understand your feedback

Sarah Hum avatar
Written by Sarah Hum
Updated over 3 weeks ago

Overview

Saved filters let you store preset board filters so you can quickly filter feedback with no repetitive setup needed. This feature is available on all Canny plans, including Free.

Benefits

  • Save time: Quickly apply your favorite filters without rebuilding them each time.

  • Stay consistent: Ensure you’re using the same filters for uniform feedback analysis.

  • Work smarter: Reduce repetitive tasks and focus on insights, not setup.


Creating a saved filter

You already have a "Default" filter. If you adjust the filter by changing the options on the left side, you'll be prompted to update your current filter or create a new one:


Applying a saved filter

Saved filters can be found at the top of the Feedback tab in Canny:


Managing saved filters

Saved filters can be edited and deleted from the Saved Filters tab in your Canny settings:


Examples of saved filters:

Filter A: "My Dashboard Requests"

  • Posts from the "Feature Requests" Board

  • Assigned to me

  • In the "Dashboard" Category

Filter B: "Security Issues"

  • Posts from the "Bugs" or "Mobile App" Boards

  • Status: Open or Under Review

  • Tagged with Security

Filter C: "Top VIP Requests"

  • Posts from the "Ideas" Board

  • Filtered by VIP user segment

  • Sorted by MRR (Monthly Recurring Revenue)


Exporting filtered feedback

You can also export feedback depending on your filters! Just specify your filters and hit the download button:


Things to note:

  • Saved filters are specific to individual Canny admins (not teams). Feel free to create filters specific to you as nobody else will see them.

  • Sorting selection is also part of a saved filter.

  • Words or phrases typed into the Search box are not included as part of a saved filter.


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