In the admin view, on the left-hand side of your Canny post list, you'll see multiple different filter options. Saved filters allow you to create a "preset" using custom mix of filter parameters. For example, you could create:

Filter A: "My Dashboard Requests"

  • Only show posts from the "Feature Requests" Board
  • Only posts assigned to me
  • Only posts in the "Dashboard" Category

Filter B: "Security Issues"

  • Only show posts from the "Bugs" and the "Mobile App" Boards
  • Only posts in either Open or Under Review status
  • Only posts tagged with the Security tag

Filter C: "Top VIP Requests"

  • Only show posts from the "Ideas" Board
  • Filter using the "VIP" user segment
  • Sort posts by MRR (Monthly Recurring Revenue)

This feature will make it much faster to find the feedback most relevant to you!

Creating a Saved Filter

You already have a "Default" filter. If you adjust the filter by changing the options on the left side, you'll be prompted to update your current filter or create a new one.

Both your selected filter and sort are preserved in the saved filter.

You can filter your posts by any of the following:

  • User Segment (Growth plan only)
  • Board
  • Post Status
  • Tags
  • Categories
  • Owner

You can sort your posts by any of the following:

  • Trending
  • Top
  • Newest
  • Oldest
  • Monthly Recurring Revenue

Exporting feedback

You can also export feedback depending on your filters! Just specify your filters and hit the download button:

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Things to note:

  • Saved filters are only available on Canny 2.0 view
  • Saved filters are specific to individual Canny admins. Feel free to create filters specific to you as nobody else will see them.
  • Words or phrases typed into the Search box are not included as part of a saved filter.
  • Saved filters can be deleted or renamed in the Saved Filters tab in your Canny Settings.

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