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Automations

Create automated actions to simplify your Canny workflow

Jacques Reulet avatar
Written by Jacques Reulet
Updated this week

Overview

Take automatic actions based on custom rules.


Creating automations

Go to the automation page in your Canny settings and click "Create Rule"

  • The Title is just a label for this particular automation.

  • The Conditions are what will trigger the outcome. You can have more than one.

  • The Outcomes are the actions that will be automatically taken on posts that match the above conditions.

Automate things like:


Editing automations

Click the three-dot menu to update any rule.


Pausing automations

You'll see a toggle to show which automations are enabled. The toggle has to be ON for the automation rule to be in effect


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