Create automated actions to simplify your Canny workflow

Jacques Reulet avatar
Written by Jacques Reulet
Updated over a week ago


Take automatic actions based on custom rules.

Creating automations

Go to the automation page in your Canny settings and click "Create Rule"

  • The Title is just a label for this particular automation.

  • The Conditions are what will trigger the outcome. You can have more than one.

  • The Outcomes are the actions that will be automatically taken on posts that match the above conditions.

Automate things like:

Editing automations

Click the three-dot menu to update any rule.

Pausing automations

You'll see a toggle to show which automations are enabled. The toggle has to be ON for the automation rule to be in effect

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