First, make sure you've added your domain to the custom domain settings in Canny (Settings > Custom Domain).

Setting up DNS

Next, add a CNAME record to your DNS, pointing the custom domain (feedback.yoursite.com) to cname.canny.io.

Here are some instructions for setting CNAME records in various popular DNS services:

Setting up HTTPS/SSL

We don't support HTTPS/SSL on our side, so you'll have to set that up via your own cloud hosting service.

Here are some guides on how to set up SSL with Cloudflare and CloudFront.

If you need any help, reach out on live chat and we're happy to help out!

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