Overview
Assign post owners to keep your team aligned and ensure every piece of feedback has someone responsible for it.
Benefits
Improved accountability and collaboration
Quick, at-a-glance understanding of responsibilities
Easily reassign ownership as needed
Assigning a post
You'll find the option to assign a post owner on the right-hand section of the Feedback tab:
View in the Canny Ideas beta:
You can also assign ownership from an internal roadmap:
View in the Canny Ideas beta:
When a post owner is assigned
When you assign a post to a teammate, they’ll receive an email from Canny letting them know. Their ownership is automatically reflected throughout Canny. Below is an example of the email they’ll receive:
Filter posts by owner
Once assigned, you can filter the post list by owner to quickly identify who owns which posts:
View in the Canny Ideas beta:
Things to note
Only admins (those listed on your Admins page in Canny settings) can be assigned as post owners
Assigning ownership to a post also assigns that same owner to the corresponding idea, and vice versa
If a post owner is removed as an admin, that post will automatically become unassigned
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