Internal Comments

Add a comment to a post that can only be seen internally by Canny admins

Sarah Hum avatar
Written by Sarah Hum
Updated over a week ago

Sometimes you might want to add a comment to a post that can't be seen publicly. Here are some potential situations:

  • Logging conversation details from other channels

  • Discussing feature scope with your team

  • Giving unofficial status updates to your teammates

  • Uploading sensitive screenshots with user data

Internal comments appear in the post activity like this:

To leave an internal comment, simply switch to the "Internal" tab in your composer. Make sure you're in your admin view:

  • Fellow teammates who are mentioned will receive an email, and they will also see a notification the next time they log into Canny.

  • Internal comments are only available on the Business plan.

Markdown formatting

Comments (both internal and public) also support markdown syntax if you want to format the text in the comment!

By the way, markdown is also supported in the post details! Learn more

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