Canny offers two ways to integrate with Slack for all your feedback needs! 

  • Canny Notifications

  • Canny Feedback


Canny Notifications

Notifications can be connected to your Slack channels to get instant notifications on a specific board and your chosen events:

Canny Notifications are available on the Starter plan and above! 


Canny Feedback

Feedback allows you to add feedback and create posts right from Slack using a simple /canny Slack command:

Canny Feedback is included on the Business plan!


Setting up the Slack Integration

1. Go to the Slack page in your Canny settings

2. Click the "Add to Slack" button under the integration you want to install

3. Authorize Slack

For Feedback, that's it! You're done! 🎉

For Notifications, you still have a couple more steps to go:

4. Choose which Slack #channel will receive your notifications:

5. Customize the boards and events you want notifications for:

That's it! If you want to add notifications to another channel, just repeat steps 2-4. ✅

Note: Any time you add a new board, you'll need to enable it here to get notifications delivered.


As always, just reach out if you have any questions! We are here to help! 👍


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