Slack Integration

Add votes, create posts, and get notifications when something happens in Canny.

Jacques Reulet avatar
Written by Jacques Reulet
Updated over a week ago

Receive Notifications

Notifications can be connected to your Slack channels to get instant notifications on a specific board and your chosen events:

Add Feedback

Feedback allows you to add feedback and create posts right from Slack using a simple /canny Slack command:

Setting up the Integration for Slack

1. Go to the Slack page in your Canny settings

2. Click the "Add to Slack" button under the integration you want to install

3. Authorize Slack

For Feedback, that's it! You're done! πŸŽ‰

For Notifications, you still have a couple more steps to go:
4. Choose which Slack #channel will receive your notifications:

5. Customize the boards and events you want notifications for:

That's it! If you want to add notifications to another channel, just repeat steps 2-4. βœ…

Things to Note:

  • Any time you add a new board, you'll need to enable it in the Slack settings page in Canny to get notifications delivered.

  • Multiple instances of notifications can be set up

  • Anyone in your Slack community can use the /canny command to add feedback. They do not need to be listed as a Canny admin.

As always, just reach out if you have any questions! We are here to help! πŸ‘

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