Canny offers two ways to integrate with Slack for all your feedback needs!
- Canny Notifications
- Canny Feedback
Canny Notifications can be connected to one of your Slack channels to get instant notifications on a specific board and your chosen events:
Canny Notifications are available on the Starter plan and above!
Canny Feedback allows you to add feedback and create Posts right from Slack using a simple /canny Slack command:
Canny Feedback is included on the Growth and Business plans!
Setting it up:
- Go to your Canny settings
2. Select Slack from the left and click the "Add to Slack" button under the integration you want to install
3. Authorize Slack
For Canny Feedback, that's it! You're done! 🎉For Canny Notifications, you still have a couple more steps to go:
4. Choose which Slack #channel will receive your notifications:
5. Customize the Boards and Events you want notifications for:
That's it! If you want to add notifications to another channel, just repeat steps 2-4. ✅
Note: Any time you add a new board, you'll need to enable it here to get notifications delivered.
As always, just reach out if you have any questions! We are here to help! 👍