Canny offers two ways to integrate with Slack for all your feedback needs! 

  • Canny Notifications

  • Canny Feedback

Canny Notifications

Notifications can be connected to one of your Slack channels to get instant notifications on a specific board and your chosen events:

Canny Notifications are available on the Starter plan and above! 

Canny Feedback

Feedback allows you to add feedback and create posts right from Slack using a simple /canny Slack command:

Canny Feedback is included on the Growth and Business plans!

Setting it up:

1. Go to the Slack page your Canny settings

2. Click the "Add to Slack" button under the integration you want to install

3. Authorize Slack

For Feedback, that's it! You're done! 🎉

For Notifications, you still have a couple more steps to go:

4. Choose which Slack #channel will receive your notifications:

5. Customize the boards and events you want notifications for:

That's it! If you want to add notifications to another channel, just repeat steps 2-4. ✅

Note: Any time you add a new board, you'll need to enable it here to get notifications delivered.

As always, just reach out if you have any questions! We are here to help! 👍

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