Canny offers two ways to integrate with Slack for all your feedback needs!
Canny Notifications can be connected to one of your Slack channels to get instant notifications on a specific board and your chosen events:
Canny Notifications are available on the Starter plan and above!
Canny Feedback allows you to add feedback and create Posts right from Slack using a simple /canny Slack command:
Canny Feedback is included on the Growth and Business plans!
Setting it up:
1. Go to the Slack page your Canny settings
2. Click the "Add to Slack" button under the integration you want to install
3. Authorize Slack
For Canny Feedback, that's it! You're done! 🎉For Canny Notifications, you still have a couple more steps to go:
4. Choose which Slack #channel will receive your notifications:
5. Customize the Boards and Events you want notifications for:
That's it! If you want to add notifications to another channel, just repeat steps 2-4. ✅
Note: Any time you add a new board, you'll need to enable it here to get notifications delivered.
As always, just reach out if you have any questions! We are here to help! 👍