⚠️ For info on SSO authentication integrations like
Okta, Microsoft Entra ID, OneLogin, etc, click here ⚠️
Overview
Automatically authenticate your users to provide a seamless feedback experience when using a Canny widget.
Or set up an SSO redirect to authenticate unidentified users.
Benefits
Remove hurdles for users who just want to leave feedback
Ensure you're hearing from the right people
Make Canny feel native to your product
SSO for Widgets
With SSO enabled, a user will not have to log into Canny or identify themselves. They'll just be able to click and leave feedback.
SSO Redirects
Send a user to your site for authentication before being routed back to Canny to participate after you identify them!
Implementing SSO for widgets
1. The first step is to install the web widget into your product.
2. Once that's complete, you can follow the steps here. You'll need to:
a. Install a JWT library
b. Generate tokens on your server
c. Validate your SSO Token
3. Lastly, go to the Boards tab in your Canny settings and select Widget to add the URL where you're embedding the Canny widget:
Canny will also send users to that URL when they click on messages from Canny.
NOTE: When an SSO token is generated, an optional exp (expiration) field can be included to expire the token at a set time.