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Exporting feedback

Export feedback and users from Canny as a CSV, or pull data through the Canny API.

Written by Canny

Exporting ideas

You can export your ideas and their associated data as a CSV directly from the Ideas dashboard. The export reflects the sort order, filters, and fields configured for the view you export from. It's useful for sharing feedback trends with stakeholders, doing offline analysis, or keeping external records of prioritized ideas.

How to export a view

  1. Go to the Ideas dashboard.

  2. Select a view (e.g. Triage, Backlog, Roadmap).

  3. Right-click the view name in the left sidebar.

  4. Click Export view.

  5. The CSV downloads automatically.

What's included in the export

The export includes all data visible in the selected view:

  • Idea title and description

  • Status

  • Group and sub-group

  • Insight count, User count, and Company count

  • Score fields and formula field values

  • Any custom fields that are visible in the view

  • Owner and created date

Fields that are hidden in the view will not appear in the export.

Things to note

  • Ideas exports are limited to 10,000 records at a time. If you need a larger export, reach out to Canny support so we can track the request.

  • The export is a point-in-time snapshot. It does not update after download.

  • The export reflects the view's current sort and filters, so set up the view before exporting to get the data you need.

  • Insight detail (e.g. individual insight notes or source URLs) is not included. Only aggregate counts are exported.


Exporting users

To export the users behind an idea, open the idea and go to its Impact Overview.

This panel summarizes the idea's impact, including the users and companies tied to it through its insights. From the Impact Overview, you can export the full list of users as a CSV.

Companies and revenue in the export

When a user belongs to companies, the export handles companies and revenue like this:

  • Up to 10 companies per user. Each user's row lists up to 10 of the companies they belong to. If a user belongs to more than 10, we include the 10 with the highest revenue (monthly spend).

  • Company Count column. This sits right after the MRR/ARR column and shows how many companies the user actually belongs to. A count above 10 means some of their companies aren't listed in the file.

  • Revenue covers every company. The MRR/ARR column totals spend across all of a user's companies, not just the 10 listed.


Exporting via the API

You can also pull feedback, votes, users, and companies straight from Canny using the API. See the Canny API reference for endpoints and examples.


Exporting from the classic feedback view

If your account still uses the classic feedback view from before Canny Ideas, you can export feedback and voters from there. This view is being phased out and isn't available to every account. If you manage feedback through Ideas, use the sections above instead.

Export a full board

Head to the Boards tab in your Canny Settings and select the Export Data option:

Export a filtered selection

You can export feedback from the main Feedback page including all your filters. For example, you can export:

  • Feedback from all boards

  • Feedback with a certain tag

  • Feedback where you are the owner

  • Any combination of the above

Just specify your filters and hit the download button:

What's included in the export

The exported CSV includes a row for each feedback item, with columns such as:

  • Post Title

  • Post Detail

  • Score (Total Votes)

  • Comment Count

  • Date created

  • Image URLs

  • Post Status

  • Post URL

  • Post Author

  • Associated MRR

(These are the column names as they appear in the exported file.)

Export voters

You can export the voter list for any item in the classic feedback view. Open the voter list, and you'll see the option to export it in the bottom left-hand corner:

The Export option in the bottom left of a voter list
An exported voter list CSV

Voter exports use the same company and revenue handling described under Exporting users above.


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