Understand who voted on a post and drill down for further insights and analysis.
To access the full voter list, just expand the preview you see on the post menu:
This will take you to the full list of voters for that post. The arrows in this image are explained just below:
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You can filter the list by user segments you've created via the bar at the top.
Accounts using the Salesforce or HubSpot integrations can also view open opportunities (deals in HubSpot) linked to this post.
Canny admins can set the vote priority to indicate the urgency an end-user has expressed. This can also be used to weigh a post on the roadmap/prioritization tool. Vote priority is only available on the Growth plan and above.
If a vote was added on the voter's behalf, it can be removed by clicking the X
If user feedback was entered as part of a support or sales conversation in your integrated CRM (e.g. Intercom, Zendesk, Salesforce, etc.), you'll see an icon that links you back to the conversation for full context.
If you want to download the list to a CSV (spreadsheet file), simply click the "Export List" button at the bottom left of the list.
Opportunities
Opportunities (called "Deals" in HubSpot) are usually related to ongoing contracts. The opportunity's value usually indicates new revenue that your team has the chance to unlock.
If you are on the Business plan and have Salesforce or HubSpot set up, you can also view the list of opportunities just below the voter list!
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Feel free to reach out if you need a 🤚! We're always happy to help!