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Commenting as an admin
Commenting as an admin

We'll email voters when your team responds to a post

Sarah Hum avatar
Written by Sarah Hum
Updated over a week ago

When you or a fellow teammate (admin) comments on a post, people who have voted will get a custom-branded email like this:

This is a very helpful way to clarify feedback with your users and address people who are interested. You can also use this to send out minor updates!

Note: There is an unsubscribe link at the bottom if they wish to stop receiving messages like these. It will unsubscribe them from all instant notifications (including status change updates, mentions, and admin response emails). This will NOT unsubscribe them from the weekly user reports we send out.

Users can just click the "View Post" button to add any comments. Replying to the email directly will not automatically add to the post. Users who do so will be directed to contact you directly.


Give details about the progress of the feature
Share where you're at, announce a change to the timeline, or post screenshots to get people excited and ensure you're on the right track. Your users will love being involved in the process!

Get more feedback
Reach out to the right users when you have further questions. What exactly are they trying to solve? Does something else solve that problem? Do they have ideas for a possible solution? Just ask them via comment!

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