Overview
Canny's reports live in the Reporting tab, organized into three sections: Ideas, Autopilot, and Portal. Each section opens with an overview of key metrics, and a global date range picker scopes every chart in the section to the same window.
Getting around
The admin dashboard is your entry point — it surfaces reporting overviews the moment you log in.
Date ranges support dynamic presets (like "Last 30 days") that keep rolling forward as time moves, so saved reports stay current. Apply changes with Apply, cmd+enter, or by clicking outside the popup.
Many metrics are clickable — click a number to drill down to the ideas, companies, or deals behind it.
Ideas reporting
Reports that show you which ideas are worth looking into:
Customer Requests — priority feedback alongside renewal date and risk, powered by Insights. Learn more about the Customer Requests report
Sales Pipeline — open opportunities linked to ideas and the revenue behind them. Click Open opportunities to see the deal list.
Churned Revenue — features ranked by the MRR or ARR of churned accounts. Click in to see exactly which customers churned. Data is captured going forward from the report's launch — there's no backfill.
Groups report — feedback volume per group (including sub-groups), with associated revenue and opportunity revenue.
Theme trends — popularity of themes across your ideas over time. Learn more about themes
Ideas overview — the Incomplete ideas, Completed ideas, and Dealbreakers cards are clickable. The Dealbreakers table shows how many companies and users left a must-have insight on each idea — click a cell to see exactly which ones.
Autopilot reporting
The Autopilot section shows you what Autopilot has been doing:
How many items it has processed, and from which sources
How many new ideas and insights Autopilot captured
Portal reporting
The Portal section shows activity in your feedback portal:
An overview of new feedback, votes, and comments
Stale feedback — items with an active status that haven't been updated in more than four weeks
Admin activity
A breakdown per board
Roadmap — the same roadmap your end users see on your portal
Not seeing data in your reports?
It's most likely that you don't have the data flowing in to power those reports yet. See Getting user and company data into Canny to get set up.