A post is an idea or suggestion submitted to Canny for your team to consider. People can vote and comment on posts and voters will optionally receive email updates as the status of a post is changed.

There are a few ways to create a post in Canny. Let's take a look at all the options:

You can easily create a post from the Feedback tab in Canny using the pencil icon at the top of the page:

This option is only available to Canny admins listed on the Admins page in your Canny settings.

You can also create posts or add votes on behalf of someone else as a Canny admin.

This is where end-users will primarily submit feedback. Anyone with access to a board will be able to create a new post.

Note: End-users can delete a post they created as long as there are no comments and the post has no other votes.

Many of the available integrations can be used to create feedback. Canny also links the conversation/contact directly in the voter list of each post for easy reference:

The Chrome extension is available only on the Business plan. But it allows you to add feedback to Canny from anywhere.

Canny's powerful API lets you supercharge your Canny experience! Learn more

Canny allows you to import a spreadsheet with the data for multiple posts at a time. This is especially useful for teams who are just getting Canny set up:

When a post is created either in the Canny portal, via the Canny widget or via the Chrome extension, users can attach files:

Attachments are limited to 8MB in size.

NOTE: The Free plan only allows users to upload image files (listed in the first bullet point just above). Paid plans are required for users to upload other file types.