Canny Features

Docs on each feature and how to use them

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33 articles in this collection
Written by Sarah Hum and Jacques Reulet
Posts

Creating a post

How Canny receives feedback in the form of posts
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Written by Jacques Reulet
Updated over a week ago

Post Fields

How to add structured information to Canny posts
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Written by Sarah Hum
Updated over a week ago

Managing posts

Edit, Delete, Merge, Unmerge, and move posts in your Canny boards
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Written by Jacques Reulet
Updated over a week ago

Bulk editing posts

How to complete an action on several Canny posts at the same time
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Written by Sarah Hum
Updated over a week ago

Post statuses

How to set up your roadmap statuses and update the status of a post
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Written by Sarah Hum
Updated over a week ago

Assigning owners to posts

Streamline your feedback process by setting post owners
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Written by Sarah Hum
Updated over a week ago

Comments

What are comments and what function do they serve in Canny?
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Written by Jacques Reulet
Updated over a week ago

Internal Comments

Add a comment to a post that can only be seen internally by Canny admins
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Written by Sarah Hum
Updated over a week ago

Estimated Dates for Posts (ETA)

Better manage expectations by specifying an estimated month and year when a feature will be available
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Written by Sarah Hum
Updated over a week ago

Vote On Behalf of Your Users

This feature lets you track the feedback you get from other channels
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Written by Sarah Hum
Updated over a week ago

The voter list

See who voted on a Canny post. Export and download the list!
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Written by Jacques Reulet
Updated over a week ago

Merging and unmerging posts

How to combine two posts into one
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Written by Jacques Reulet
Updated over a week ago

Markdown Editing

Style your posts and comments with markdown text options
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Written by Jacques Reulet
Updated over a week ago

Customizing the "create post" form language

Receive feedback in your preferred language!
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Written by Jacques Reulet
Updated over a week ago

Stale posts

What is a "stale" post?
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Written by Jacques Reulet
Updated over a week ago

Exporting feedback

Downloading feedback to a CSV (spreadsheet file)
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Written by Jacques Reulet
Updated over a week ago