Go to Canny
All Collections
Canny Features
Canny Features
Docs on each feature and how to use them
+1
35 articles in this collection
Written by
Sarah Hum,
Jacques Reulet,
Adam Laycock
and 1 other
Merging Users
How to merge multiple user profiles
Written by
Austin Boyd
Updated over a week ago
Boards
Public Boards
Receiving public feedback with Canny
Written by
Jacques Reulet
Updated over a week ago
Private Boards
Choose different privacy options to limit access to your board
Written by
Sarah Hum
Updated over a week ago
Board Filters
Sorting and filtering your posts to quickly find what you need
Written by
Jacques Reulet
Updated over a week ago
Saved filters
Create and use saved filters to easily understand your feedback
Written by
Sarah Hum
Updated over a week ago
End-user roadmap
Canny's user roadmap helps your users to stay updated on what's coming soon
Written by
Jacques Reulet
Updated over a week ago
Changelog
Announce your newest product updates
Written by
Sarah Hum
Updated over a week ago
Posts
Creating a post
How Canny receives feedback in the form of posts
Written by
Jacques Reulet
Updated over a week ago
Post Fields
How to add structured information to Canny posts
Written by
Sarah Hum
Updated over a week ago
Managing posts
Edit, Delete, Merge, Unmerge, and move posts in your Canny boards
Written by
Jacques Reulet
Updated over a week ago
Bulk editing posts
How to complete an action on several Canny posts at the same time
Written by
Sarah Hum
Updated over a week ago
Post statuses
How to set up your roadmap statuses and update the status of a post
Written by
Sarah Hum
Updated over a week ago
Assigning owners to posts
Streamline your feedback process by setting post owners
Written by
Sarah Hum
Updated over a week ago
Comments
What are comments and what function do they serve in Canny?
Written by
Jacques Reulet
Updated over a week ago
Internal Comments
Add a comment to a post that can only be seen internally by Canny admins
Written by
Sarah Hum
Updated over a week ago
Estimated Dates for Posts (ETA)
Better manage expectations by specifying an estimated month and year when a feature will be available
Written by
Sarah Hum
Updated over a week ago
Vote On Behalf of Your Users
This feature lets you track the feedback you get from other channels
Written by
Sarah Hum
Updated over a week ago
The voter list
See who voted on a Canny post. Export and download the list!
Written by
Jacques Reulet
Updated over a week ago
Merging and unmerging posts
How to combine two posts into one
Written by
Jacques Reulet
Updated over a week ago
Markdown Editing
Style your posts and comments with markdown text options
Written by
Jacques Reulet
Updated over a week ago
Customizing the "create post" form language
Receive feedback in your preferred language!
Written by
Jacques Reulet
Updated over a week ago
Stale posts
What is a "stale" post?
Written by
Jacques Reulet
Updated over a week ago
Exporting feedback
Downloading feedback to a CSV (spreadsheet file)
Written by
Jacques Reulet
Updated over a week ago
Organize
Notifications
Where to find notifications in Canny and how to manage them
Written by
Sarah Hum
Updated over a week ago
Dashboard Analytics
Key metrics for your activity in Canny
Written by
Jacques Reulet
Updated over a week ago
User Segmentation
Segment users to see feedback based on priority user groups (e.g. Paying, Churned, VIP, etc.)
Written by
Sarah Hum
Updated over a week ago
Tags
Use tags to organize posts within boards
Written by
Sarah Hum
Updated over a week ago
Categories
Use categories to group and organize posts on your Canny boards
Written by
Austin Boyd
Updated over a week ago
Delete Users
How to delete users you have tracked in Canny
Written by
Sarah Hum
Updated over a week ago
Roadmap Prioritization
How to use the Roadmap Prioritization features in Canny
Written by
Sarah Hum
Updated over a week ago
Advanced
Automations
Create automated actions to simplify your Canny workflow
Written by
Adam Laycock
Updated over a week ago
The Canny API
Supercharge your experience! ⚡️
Written by
Jacques Reulet
Updated over a week ago
Single Sign-On (SSO)
What is single sign-on (SSO) and how to implement it
Written by
Sarah Hum
Updated over a week ago
The Canny Widget
Embedding Canny directly into your website or mobile app
Written by
Sarah Hum
Updated over a week ago
Admin Roles
Assigning Canny teammates different roles with dedicated permissions
Written by
Sarah Hum
Updated over a week ago