Canny

Merging Users

Adam Laycock

Jacques Reulet

Sarah Hum

Canny Features

Public Boards

Choose different privacy options to limit access to your board

Private Boards

Sorting and filtering your posts to quickly find what you need

Board Filters

Create and use saved filters to easily understand your feedback

Saved filters

Canny's user roadmap helps your users to stay updated on what's coming soon

End-user roadmap

Changelog

Boards

How Canny receives feedback in the form of posts

Creating a post

How to add structured information to Canny posts

Post Fields

Edit, Delete, Merge, Unmerge, and move posts in your Canny boards

Managing posts

How to complete an action on several Canny posts at the same time

Bulk editing posts

How to set up your roadmap statuses and update the status of a post

Post statuses

Streamline your feedback process by setting post owners

Assigning owners to posts

What are comments and what function do they serve in Canny?

Comments

Add a comment to a post that can only be seen internally by Canny admins

Internal Comments

Better manage expectations by specifying an estimated month and year when a feature will be available

Estimated Dates for Posts (ETA)

This feature lets you track the feedback you get from other channels

Vote On Behalf of Your Users

See who voted on a Canny post. Export and download the list!

The voter list

Merging and unmerging posts

Style your posts and comments with markdown text options

Markdown Editing

Receive feedback in your preferred language!

Customizing the "create post" form  language

Stale posts

Downloading feedback to a CSV (spreadsheet file)

Exporting feedback

Posts

Where to find notifications in Canny and how to manage them

Notifications

Dashboard Analytics

Segment users to see feedback based on priority user groups (e.g. Paying, Churned, VIP, etc.)

User Segmentation

Delete Users

How to use the Roadmap Prioritization features in Canny

Roadmap Prioritization

Austin Boyd

Organize

Create automated actions to simplify your Canny workflow

Automations

The Canny API

What is single sign-on (SSO) and how to implement it

Single Sign-On (SSO)

Embedding Canny directly into your website or mobile app

The Canny Widget

Assigning Canny teammates different roles with dedicated permissions

Admin Roles

Advanced

Canny Home

Canny Feedback

Find answers and get help from Intercom Support and Community Experts