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Canny Features
Canny Features
Docs on each feature and how to use them
33 articles in this collection
Written by
Sarah Hum
and
Jacques Reulet
Boards
Public Boards
Receiving public feedback with Canny
Written by
Jacques Reulet
Updated over a week ago
Private Boards
Choose different privacy options to limit access to your board
Written by
Sarah Hum
Updated over a week ago
Board Filters
Sorting and filtering your posts to quickly find what you need
Written by
Jacques Reulet
Updated over a week ago
Saved filters
Create and use saved filters to easily understand your feedback
Written by
Sarah Hum
Updated over a week ago
End-user roadmap
Canny's user roadmap helps your users to stay updated on what's coming soon
Written by
Jacques Reulet
Updated over a week ago
Changelog
Announce your newest product updates
Written by
Sarah Hum
Updated over a week ago
Posts
Creating a post
How Canny receives feedback in the form of posts
Written by
Jacques Reulet
Updated over a week ago
Post Fields
How to add structured information to Canny posts
Written by
Sarah Hum
Updated over a week ago
Managing posts
Edit, Delete, Merge, Unmerge, and move posts in your Canny boards
Written by
Jacques Reulet
Updated over a week ago
Bulk editing posts
How to complete an action on several Canny posts at the same time
Written by
Sarah Hum
Updated over a week ago
Post statuses
How to set up your roadmap statuses and update the status of a post
Written by
Sarah Hum
Updated over a week ago
Assigning owners to posts
Streamline your feedback process by setting post owners
Written by
Sarah Hum
Updated over a week ago
Comments
What are comments and what function do they serve in Canny?
Written by
Jacques Reulet
Updated over a week ago
Internal Comments
Add a comment to a post that can only be seen internally by Canny admins
Written by
Sarah Hum
Updated over a week ago
Estimated Dates for Posts (ETA)
Better manage expectations by specifying an estimated month and year when a feature will be available
Written by
Sarah Hum
Updated over a week ago
Vote On Behalf of Your Users
This feature lets you track the feedback you get from other channels
Written by
Sarah Hum
Updated over a week ago
The voter list
See who voted on a Canny post. Export and download the list!
Written by
Jacques Reulet
Updated over a week ago
Merging and unmerging posts
How to combine two posts into one
Written by
Jacques Reulet
Updated over a week ago
Markdown Editing
Style your posts and comments with markdown text options
Written by
Jacques Reulet
Updated over a week ago
Customizing the "create post" form language
Receive feedback in your preferred language!
Written by
Jacques Reulet
Updated over a week ago
Stale posts
What is a "stale" post?
Written by
Jacques Reulet
Updated over a week ago
Exporting feedback
Downloading feedback to a CSV (spreadsheet file)
Written by
Jacques Reulet
Updated over a week ago
Organize
Notifications
Where to find notifications in Canny and how to manage them
Written by
Sarah Hum
Updated over a week ago
Dashboard Analytics
Key metrics for your activity in Canny
Written by
Jacques Reulet
Updated over a week ago
User Segmentation
Segment users to see feedback based on priority user groups (e.g. Paying, Churned, VIP, etc.)
Written by
Sarah Hum
Updated over a week ago
Tags
Use tags to organize posts within boards
Written by
Sarah Hum
Updated over a week ago
Categories
Use categories to group and organize posts on your Canny boards
Written by
Jacques Reulet
Updated over a week ago
Delete Users
How to delete users you have tracked in Canny
Written by
Sarah Hum
Updated over a week ago
Roadmap Prioritization
How to use the Roadmap Prioritization features in Canny
Written by
Sarah Hum
Updated over a week ago
Advanced
The Canny API
Supercharge your experience! ⚡️
Written by
Jacques Reulet
Updated over a week ago
Single Sign-On (SSO)
What is single sign-on (SSO) and how to implement it
Written by
Sarah Hum
Updated over a week ago
The Canny Widget
Embedding Canny directly into your website or mobile app
Written by
Sarah Hum
Updated over a week ago
Admin Roles
Assigning Canny teammates different roles with dedicated permissions
Written by
Sarah Hum
Updated over a week ago