Canny Features

Merging Users

How to merge multiple user profiles

Written by Austin Boyd
Updated over a week ago

Public Boards

Receiving public feedback with Canny

Written by Jacques Reulet
Updated over a week ago

Private Boards

Choose different privacy options to limit access to your board

Written by Sarah Hum
Updated over a week ago

Board Filters

Sorting and filtering your posts to quickly find what you need

Written by Jacques Reulet
Updated over a week ago

Saved filters

Create and use saved filters to easily understand your feedback

Written by Sarah Hum
Updated over a week ago

End-user roadmap

Canny's user roadmap helps your users to stay updated on what's coming soon

Written by Jacques Reulet
Updated over a week ago

Changelog

Announce your newest product updates

Written by Sarah Hum
Updated over a week ago

Creating a post

How Canny receives feedback in the form of posts

Written by Jacques Reulet
Updated over a week ago

Post Fields

How to add structured information to Canny posts

Written by Sarah Hum
Updated over a week ago

Managing posts

Edit, Delete, Merge, Unmerge, and move posts in your Canny boards

Written by Jacques Reulet
Updated over a week ago

Bulk editing posts

How to complete an action on several Canny posts at the same time

Written by Sarah Hum
Updated over a week ago

Post statuses

How to set up your roadmap statuses and update the status of a post

Written by Sarah Hum
Updated over a week ago

Assigning owners to posts

Streamline your feedback process by setting post owners

Written by Sarah Hum
Updated over a week ago

Comments

What are comments and what function do they serve in Canny?

Written by Jacques Reulet
Updated over a week ago

Internal Comments

Add a comment to a post that can only be seen internally by Canny admins

Written by Sarah Hum
Updated over a week ago

Estimated Dates for Posts (ETA)

Better manage expectations by specifying an estimated month and year when a feature will be available

Written by Sarah Hum
Updated over a week ago

Vote On Behalf of Your Users

This feature lets you track the feedback you get from other channels

Written by Sarah Hum
Updated over a week ago

The voter list

See who voted on a Canny post. Export and download the list!

Written by Jacques Reulet
Updated over a week ago

Merging and unmerging posts

How to combine two posts into one

Written by Jacques Reulet
Updated over a week ago

Markdown Editing

Style your posts and comments with markdown text options

Written by Jacques Reulet
Updated over a week ago

Customizing the "create post" form language

Receive feedback in your preferred language!

Written by Jacques Reulet
Updated over a week ago

Stale posts

What is a "stale" post?

Written by Jacques Reulet
Updated over a week ago

Exporting feedback

Downloading feedback to a CSV (spreadsheet file)

Written by Jacques Reulet
Updated over a week ago

Notifications

Where to find notifications in Canny and how to manage them

Written by Sarah Hum
Updated over a week ago

Dashboard Analytics

Key metrics for your activity in Canny

Written by Jacques Reulet
Updated over a week ago

User Segmentation

Segment users to see feedback based on priority user groups (e.g. Paying, Churned, VIP, etc.)

Written by Sarah Hum
Updated over a week ago

Tags

Use tags to organize posts within boards

Written by Sarah Hum
Updated over a week ago

Categories

Use categories to group and organize posts on your Canny boards

Written by Austin Boyd
Updated over a week ago

Delete Users

How to delete users you have tracked in Canny

Written by Sarah Hum
Updated over a week ago

Roadmap Prioritization

How to use the Roadmap Prioritization features in Canny

Written by Sarah Hum
Updated over a week ago

Automations

Create automated actions to simplify your Canny workflow

Written by Adam Laycock
Updated over a week ago

The Canny API

Supercharge your experience! ⚡️

Written by Jacques Reulet
Updated over a week ago

Single Sign-On (SSO)

What is single sign-on (SSO) and how to implement it

Written by Sarah Hum
Updated over a week ago

The Canny Widget

Embedding Canny directly into your website or mobile app

Written by Sarah Hum
Updated over a week ago

Admin Roles

Assigning Canny teammates different roles with dedicated permissions

Written by Sarah Hum
Updated over a week ago