Canny Features

Public Boards

Receiving public feedback with Canny

Written by Jacques Reulet
Updated over a week ago

Private Boards

Choose different privacy options to limit access to your Board

Written by Sarah Hum
Updated over a week ago

Board Filters

Sorting and filtering your posts to quickly find what you need

Written by Jacques Reulet
Updated over a week ago

Saved filters

Create and use saved filters to easily understand your feedback

Written by Sarah Hum
Updated over a week ago

End-user roadmap

Canny's user roadmap helps your users to stay updated on what's coming soon

Written by Jacques Reulet
Updated over a week ago

Changelog

Announce your newest product updates

Written by Sarah Hum
Updated over a week ago

Creating a Post

How Canny receives feedback in the form of Posts

Written by Jacques Reulet
Updated this week

Importing feedback

Create Posts in your Canny boards by uploading a CSV (spreadsheet file)

Written by Sarah Hum
Updated this week

Exporting feedback

Downloading feedback to a CSV (spreadsheet file)

Written by Jacques Reulet
Updated this week

Assigning owners to posts

Streamline your feedback process by setting post owners

Written by Sarah Hum
Updated this week

Internal Comments

Add a comment to a post that can only be seen internally by Canny admins

Written by Sarah Hum
Updated this week

Estimated Dates for Posts (ETA)

Better manage expectations by specifying an estimated month and year when a feature will be available

Written by Sarah Hum
Updated this week

Changing the status of a post

How to set / update the status of a post

Written by Sarah Hum
Updated this week

Managing Posts

Edit, Delete, Merge, Unmerge, and Move Posts in your Canny Boards

Written by Jacques Reulet
Updated this week

Vote On Behalf of Your Users

This feature lets you track the feedback you get from other channels

Written by Sarah Hum
Updated this week

The voter list

Get a list of who voted on a Canny post. Export and download!

Written by Jacques Reulet
Updated this week

Customizing the Post Creation Form Language

Receive feedback in your preferred language!

Written by Jacques Reulet
Updated this week

Markdown Editing

Style your posts with markdown text options

Written by Jacques Reulet
Updated this week

Dashboard Analytics

Key metrics for your activity in Canny

Written by Jacques Reulet
Updated over a week ago

User Segmentation

Segment users to see feedback based on priority user groups (e.g. Paying, Churned, VIP, etc.)

Written by Sarah Hum
Updated this week

Tags

Use tags to organize posts within boards

Written by Sarah Hum
Updated this week

Categories

Use categories to group and organize posts on your Canny boards

Written by Jacques Reulet
Updated this week

Delete Users

How to delete users you have tracked in Canny

Written by Sarah Hum
Updated this week

Roadmap Prioritization (beta)

How to use the Roadmap Prioritization features in Canny

Written by Sarah Hum
Updated over a week ago

The Canny API

Supercharge your experience! ⚡️

Written by Jacques Reulet
Updated over a week ago

Canny Widget

What is a Canny widget and how to install one into your website or mobile app

Written by Sarah Hum
Updated over a week ago

Single Sign-On (SSO)

What is single sign-on (SSO) and how to implement it

Written by Sarah Hum
Updated over a week ago

Admin Roles

Assigning Canny admins different roles with dedicated permissions

Written by Sarah Hum
Updated over a week ago