Canny Features

Public Boards

Receiving public feedback with Canny

Written by Jacques Reulet
Updated over a week ago

Private Boards

Choose different privacy options to limit access to your Board

Written by Sarah Hum
Updated over a week ago

Board Filters

Navigating and Filtering your Posts to quickly find what you need

Written by Jacques Reulet
Updated over a week ago

The Roadmap

Canny's Roadmap helps your users to stay updated on what's coming soon

Written by Jacques Reulet
Updated over a week ago

Changelog

Announce your newest product updates

Written by Sarah Hum
Updated over a week ago

Exporting a Canny Board

Download a list of Posts on a Board to CSV (spreadsheet file)

Written by Jacques Reulet
Updated over a week ago

Creating a Post

How Canny receives feedback in the form of Posts

Written by Jacques Reulet
Updated over a week ago

Import Posts via CSV spreadsheet

Create Posts in your Canny boards by uploading a CSV

Written by Sarah Hum
Updated over a week ago

Assigning Owners to Posts

Streamline your feedback process by setting Post Owners

Written by Sarah Hum
Updated over a week ago

Internal Comments

Add a comment to a post that can only be seen internally, by Canny admins

Written by Sarah Hum
Updated over a week ago

Estimated Dates for Posts (ETA)

Better manage expectations by specifying an estimated month and year when a feature will be available

Written by Sarah Hum
Updated over a week ago

Changing the Status of a Post

How to set / update the status of a Post

Written by Sarah Hum
Updated over a week ago

Managing Posts

Edit, Delete, Merge, Unmerge, and Move Posts in your Canny Boards

Written by Jacques Reulet
Updated over a week ago

Vote On Behalf of Your Users

This feature lets you track the feedback you get from other channels

Written by Sarah Hum
Updated over a week ago

The Voter List

Get a list of who voted on your Canny Posts. Export and download!

Written by Jacques Reulet
Updated over a week ago

User Segmentation

Segment users to see feedback based on priority user groups (e.g. Paying, Churned, VIP, etc.)

Written by Sarah Hum
Updated over a week ago

Tags

Use tags to organize posts within boards

Written by Sarah Hum
Updated over a week ago

Categories

Use Categories to group and organize Posts on your Canny Boards

Written by Jacques Reulet
Updated over a week ago

Delete Users

How to delete users you have tracked in Canny

Written by Sarah Hum
Updated over a week ago

Canny Widget

What is a Canny widget and how to install one into your website or mobile app

Written by Sarah Hum
Updated over a week ago

Single Sign-On (SSO)

What is single sign-on (SSO) and how to implement it

Written by Sarah Hum
Updated over a week ago

Admin Roles

Assigning Canny admins different roles with dedicated permissions

Written by Sarah Hum
Updated over a week ago