Canny

Group, manage, and organize feedback into actionable ideas using clear hierarchy

Canny Ideas

Navigating and using Canny Ideas to manage feedback hierarchies

Using Canny Ideas

Understand, create, and manage grouping in Canny Ideas

Idea groups

Insights

Identify the most common subjects of feedback and quickly respond to user demand

Themes

Create robust, data-driven scoring models for sorting, filtering, and prioritizing ideas

Scores and formulas in Canny Ideas

Canny Ideas FAQ

Understanding how Canny ideas and posts interact

What's the difference between posts and ideas?

Toggle between how an idea is viewed internally and how it appears to end-users

Portal view vs internal view for Ideas

Managing feedback and insights with nested structures for more streamlined coordination

Canny Ideas [BETA]

Canny Home

Canny Feedback

Back to Canny

Find answers and get help from Intercom Support and Community Experts

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